500 Internal Server Error

Discussion in 'ewido anti-spyware forum' started by Liquidslam, Feb 2, 2006.

Thread Status:
Not open for further replies.
  1. Liquidslam

    Liquidslam Registered Member

    Joined:
    Apr 1, 2005
    Posts:
    15
    The above is what I get everytime I try to run the Security Suite update since I installed the Suite for the first time this morning. I have not checked the use proxy server box. I have tried using the SignaturesCleaner program but when I launch it an error message tells me that ewido security suite seems not to be installedo_O Reinstalling does not help, my Zone Alarm firewall configurations are correct but to be sure I even disabled it completely but I still get hit with that 500 Internal Server Error Message. No doubt I am missing something here and would be grateful for any enlightment.
     
  2. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
  3. Liquidslam

    Liquidslam Registered Member

    Joined:
    Apr 1, 2005
    Posts:
    15
    I get a blank screen with the yellow E logo in the center.
     
  4. Liquidslam

    Liquidslam Registered Member

    Joined:
    Apr 1, 2005
    Posts:
    15
    Sorry, I was a bit too quick with that reply. When I click on the E logo it opens up the main ewido.net /english site.
     
  5. peter.ewido

    peter.ewido former ewido team

    Joined:
    Nov 10, 2003
    Posts:
    737
    Location:
    Brno, Czech Republic
    That's exactly how it should be. It looks like you are using a very old version of the program (probably 2.0 or even 1.0), where did you download it from?
     
  6. Liquidslam

    Liquidslam Registered Member

    Joined:
    Apr 1, 2005
    Posts:
    15
    Yes! That was the problem. When I checked the properties tab of the version I'd installed it gave a modified date of May 17, 2004! I honestly can't remember where I downloaded the thing from or why I didn't check the version number which I normally do. Many thanks and put me down for the Idiot of the Day award.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.