Upgraded from version 8 to X. spent around 10 hours trying to make the change. My advise to people using Version 8 stick with it, I see no advantage or improvements at all. Maybe people on win 11 might see them. They make it so hard to upgrade, plus take all prior licenses away! Never had any complaints about them from version 6 until X.
Can't you simply upgrade over the top? I'm sticking with v8 for the foreseeable future. I have no plans for X at this point in time.
Yeah you can, that's when the problems arise. First they void all of your previous licenses, then when trying to restore a backup from another folder on the external drive, it complains again about the license. What really made me frustrated when when I uninstalled a major program and put another in its place, it thought I had new hardware and offered about 8 options what to do. The correct one is remove license. Really bad that they are so paranoid about there product, it hurts the normal user. If I knew the work and head ache I had to go through, would have never so-called upgraded. And the support is terrible, like asking a computer illiterate a question.
Now to top it off I cleaned windows restarted and this pop up. ***** them, I'm fed up, and lost my licenses for version 8. Plus the money for X.
Trial Version really ? Just because I changed firewalls and made a backup to another folder. Reflect X is bad for now stay away until it is polished, oh they push it with theirs ads, and I fell for it like an ad on TV. My bad.
Why would anyone ditch a perpetual licence in favour of RENTING software? Version 8 isn't going to magically stop working and version x offers nothing amazing to tempt most people to get bent over and wallet ******* every year.
You'd have to ask Macrium Support, but I doubt it. I've seen it posted on some forums that Reflect 8 perpetual licenses are still available for purchase via third party vendors.
In addition to Hadron's advice: As here in the forum are some members that are very familiar with the Macrium software, I assume they will be able to help you, either by making Reflect X to run as it should or by explaining if (and how) you could get a refund. It is weekend, and you started the thread only yesterday. I think you will get some responses within the next days.
I didn't know this, maybe because Paramount/Macrium just forgot to mention it in their advertising? Have you experienced this, or only heard it to be the case? %##!& ugly if it's true. It could be legitimate grounds for people who have relinquished their 8.1 licenses and purchased the subscription to have their transactions reversed, even if the limitation is mentioned somewhere in the purchase process. Importantly, it seems likely that Hasleo will have their version 5 out within a few weeks, which frankly, seems to be at least technically equivalent to, and better designed than, X. Incidentally, on October 1, 2024, Microsoft reversed themselves and released Office 2024 (locked-in-time versions of Word, Excel, PowerPoint, OneNote, and Outlook) with non-subscription, PAY ONCE licenses. Locked-in-time means no updates. Paramount/Macrium, stop whistling past the graveyard. Ask someone who is competent about the risks of giving your customers the middle finger. Start with reversing the X purchases of everybody who is rightfully experiencing buyer's remorse. Your advertising was misleading. Then revive your perpetual licenses before it is too late, which is quickly approaching.
This type of nonsense is why many people (including myself) resort to using methods that bypasses this stuff, which genuine paying customers still get treated like crap and this has been going on for years with "you must do this or we'll make the software not run" threats (like online activations, online checks, DRM, Geo restrictions, having to keep a CD / DVD in the drive or the game doesn't work etc)...........However you go elsewhere and you'll get a much better user experience as all of the annoyances don't exist. Get a refund from Macrium. If they refuse then go directly to however you paid for it and get a refund from them.
A thought... If you're going to buy X license an have 8 licenses, use a different email to buy the X license and start over. It might cost a little more up front but you would still have your 8 licenses in case you decide to go back.
can you not create a USB bootable drive of X and just use that to create backups/restore them offline before you would even boot to Windows? that's how I do it with my Reflect 8 Home license as I don't want any of Macrium's services running in the background
Thanks for the input Spartan! Now I'm getting a black screen after tiring to restore backup to a new folder on an external HD. I should have learned if it ain't broken don't fix it! Thanks to all!
I've just upgraded to X with the option of paying half of the nominal yearly fee for life (I had Macrium 8.1). I know it wasn't required really, but let me put it this way, I want to support them because I'm very happy with their product. We all know that a licence for life is not a sustainable business model therefore I don't think it is about greed but commercial survival. I still think that the nominal $50 a year is pretty steep, but in my case $25 a year is quite reasonable. Their claim that backups are twice faster than version 8 was not my experience, my first backup was about 1 minute faster than usual (1 minute out of 13 minutes overall, for 350 GB), I still have to try a restore...
I've seen this happen so many times with good software. They can't resist the temptation to keep fixing it till it's broke. I'm gonna keep using Macrium's free version till it's more trouble than it's worth, then move on to another free product.
This! I never keep any of these imaging softwares installed. I install, make a bootable iso, then restore a clean backup! I only use the bootable iso to make or restore images. Not sure if there is a 'self destruct timer' in the Reflect X rescue.iso or not though. The whole subscription thing is a 100% 'NOPE + Fuq' for me, so I just switched to Hasleo free v5.0 Release 3. Macrium can s**k it. I actually created a 756 MB partition on a storage drive and copied the ISO files to it and just boot right into that so I don't even need to fart with a flash drive or anything. Kind of like having it "installed" but not installed on Windows/Linux. Edit: Oh, and also, when I tested Macrium X on MBR disks, the result was unbootable restores. They worked if I did a delta restore over existing OS, but if I restored to a blank or cleaned disk, the result was booting into a BSOD about "No boot files found". Tested, after a fresh Windows install, very carefully, twice. Same result each time. Apparently Macrium forgot the MBR exists and is only GPT aware.
