Macrium Reflect

Still a blue screen (but no BSOD) when booting the Windows 10 PE from 6.1.871...

 

...and I find the same hang happening with the RESTORE operation, although the system isn't fully hanging, only the restore process itself is hanging.

 

Scott, I just solved this problem by simply uninstalling MR (just the program, not the definition files, logs, etc.) and then reinstalling v6.1.871. Once I did that MR created the correct version of the Boot Recovery Menu (go figure)!

Reflect seems to be working very well now. ...hopefully, this approach will also correct your issue..

Jo Ann

 

Did MR get back to you regarding this potential bug? Could they replicate this bug?

 

Nothing yet...

 

Hi Jo Ann,

Doing that did the trick for me as well, thanks for the suggestion (but it shouldn't be necessary to uninstall-reinstall).

Scott

 

You folks make me nervous - I don't seem to be having any problems, but feel somewhat insecure based on your posts - lol.

 

Personally I like to have verification on when making images (not restoring) since it can catch hardware issues, it was the only reason I caught my faulty RAM before it was way too late, sure it had caused some issues by the time I caught it but could have been way worse. But I mostly do Incrementals and they verify fairly quickly. I just like the peace of mind, knowing that at least Reflect thinks the image is OK.

Edit: Also, my issues with verification when using delta index has been resolved with the update.

 

I received a request for additional information, awaiting for a response.

Doing some of my own due diligence in the way of analytical troubleshooting, I have come to the conclusion that the problem lies somewhere between the WinPE 10's disk I/O structure and my specific image holding disk... which is a 1st generation SSHD from Seagate (750gB). If I move the files around on the surface of the disk, the files in error change drastically depending on their surface position. The data's never wrong... it's the Windows I/O interface that's hanging, waiting for some sort of response. The problem never occurs with PE5 or PE3.1... only PE10.

To prove this point I have moved the image set to both a standard HDD and an SSD and run the same set of tests... which run completely error free. This convinces me that, most likely, the SSHD's internal NAND/HDD interface is having an issue with how the PE10's disk I/O is happening (most likely a timing issue of some sort). For that reason I would say this is a non-issue for Reflect/PE10 and anyone using disks OTHER THAN Seagate SSHDs (most likely the older ones only... don't know for sure). I have passed this all on to Macrium Support.

YMMV with this personal evaluation...

 

I do incrementals also and verify - haven't had any problems - just ran a backup to check and all is working fine. I'm just a "worrier".

 

Relax, John... have a 'Rita

 

...and FWIW (not very scientific), HDD Regenerator (using Win95 I/O) and SpinRite (using DOS I/O) find no delay/hang errors of any kind, and my LIVE Win7 system (on the test platform) never hangs either.

 

Thanks Froggie, very informative post. It appears MR should be fine for folks using regular HDD/SSD.

 

...and probably 2nd and 3rd generation Seagate SSHDs (those are the ones with 8gB of NAND cache... a new controller is used with them), but I don't know that for a fact.

 

I'm having issues booting from a win10pe USB recovery stick with version 6.1.871. Booting from it shows the blue window image & the spinning dots underneath, when the keyboard & mouse light up the screen goes off & then goes to a black screen & nothing else happens. If I create a windows 8.1pe USB recovery stick it boots fine & loads up the program.

 

I have the exact same problem. Installed Win10PE last night.

 

They have all the info (and hardware) they need and are attempting to replicate the issue in their QA lab... kudos for their effort, if you ask me, for such an isolated problem.

 

Well, when I click on"Add Recovery Boot Menu Option" Win Pe 8.1 is not offered. The only option I have is Win PE 5.0 and 10

 

Long shot maybe, but no chance it could be a power saving issue like this one you helped me with?
Introducing AX64 Time Machine - hybrid imaging/snapshot software

 

O.K. Peter,thanks. I was confused because above you said "Win Pe 8.1" works fine with your win 7 image