VoodooShield/Cyberlock

Don't know but VS always did toggle off after a while of being idle. To me that means not touching the mouse or keyboard.

 

If you don't press a key and don't move your mouse, VS will be switching off after a specific time.
Edit: someone was faster than me #15564

 

I wonder what Dan's definition of "idle" is?

 

For the record, I've left Cyberfox open while not playing any videos at YouTube and VS did indeed toggle off. I'll have to check again while watching a video at a later date.

 

I've just checked. When you are playing a YouTube video VS stays fully activated after the default 10 minutes (5 in my case), which seems reasonable given that the system is not idle when playing a video.

EDIT The above "test" was obviously done incorrectly. See #15570 below.

 

According to the User Guide, "after 10 minutes of system idle" VS will be switched off.

I have set it to 5 minutes (VS is in Smart-Mode):
While encoding a video (100% CPU-Usage) or watching a video on YT, VS switched off after 5 minutes.

 

My apologies for the confusion. When I did my earlier YouTube test I was in AutoPilot mode and it didn't change to Off after five minutes. I have just redone it in and it did indeed toggle off after 5 minutes. So perhaps I somehow nudged my mouse on the first occasion or maybe Thunderbird was checking for new messages in the background (not sure if that would have any effect though).

 

Salutations/Greetings!


@Krusty
@Cache
@Gandalf_The_Grey

Appreciate the suggestions. Sorry! For the slow respond,
I have been working way too much lately. Not getting any
sleep. I need to slow down.
Going to install over the current version to make everything
working correctly. This evening!

Kind regards,

Moose World

P.S. Post #15551
Using 3.57 Beta

 

So, strictly, VS should remain ON until all Youtube & etc has stopped, and the computer has been, erm, "twiddling its thumbs" for the 10 minutes/specified time. Naturally, any HID activity will count as ending the idle state. Of course, Dan may not be monitoring the actual System Idle process...

 

Just had this happen to me running 3.57beta for CU. VS had been working fine and then I decided to try Avast. Uninstalled Avast and noticed the windows warning about VS not starting. Re-installed VS but same warning. I'm now in annoyed, what the front-door stage. Anyway, I tried Panda and it still happened. Strange thing is that even though windows is warning about VS starting, VS popped up the Panda FP I have seen before. I then decided to let the Windows warning run its course instead of closing and re-booting, and also changed VS from Smart to Always On before re-booting. Therefore, I'm not sure whether changing VS or letting Windows get on with it is what worked. Happy to report VS is running normally in either of Smart or Always On modes.

Just installed Panda on a second PC and I got the windows warning about VS not starting. I let windows go about its business and then re-booted after the warning had disappeared. VS worked fine and was in Smart mode.

 

VS always did toggle to Off in Smart Mode while watching YouTube videos but I just tested again after changing the idle time out to 5 minutes and VS still did not toggle after half an hour, so as I've mentioned earlier, something is preventing my machine from reaching and idle state.

 

Have you tried watching the processes in Task Manager? You'll need to enable "Processes from all users". I don't need to say "Sort on CPU"

 

What ever is causing it I have tested on a second machine and it also will not allow VS to toggle off while watching a YouTube video. VS does toggle off if the browser is open and NOT playing a video.

I wonder if Process Lasso could be involved? Except #15569 so I guess not. I have only noticed this behaviour since upgrading Windows 10 to Creators Update.

 

For sure, VS is user friendly! But it could be more "dev" friendly...
What I mean is, you would probably get a lot more freedom from user complaints, if you could somehow find the time to implement one or two of these little usability ideas, so people can fix their problems on their own.

 

Yeah, the "Automatically deactivate after 10 minutes of system idle" feature does not monitor the System Idle process... it is based on whether the user is using with the mouse or keyboard or not. So if you are watching a youtube video, and not using the mouse or keyboard, VS will toggle to OFF (in Smart Mode). This is an old feature that we might be able to eliminate at some point. The whole purpose of this feature was to auto allow background tasks to run, such as backups, maintenance, etc. But now that there are other ways to auto whitelist these items, we might be able to remove this feature at some point. I hope that makes sense... if not, please let me know!

 

Thank you for letting me know... is the VoodooShieldService starting properly after reboot?

 

BTW, if VS 3.57 is not starting properly when you reboot the computer, please email your DeveloperLog.log and DeveloperServiceLog.log (from the c:\programdata\voodooshield folder) to support at voodooshield.com. Thank you!

 

This confirms my test
No matter what CPU-Usage the PC has, as long as the mouse or keyboard is not used, VS is switching off after 5 minutes:

 

I think there is a lot of confusion as to the meaning when the shield toggles to OFF in AUTO, SMART or ALWAYS ON modes. This was discussed at length a while ago when suggestions for alternatives - UNLOCKED for example - were put forward but no conclusions reached. If we can eliminate this feature altogether though it might simplify matters.

 

My PC: After my post I had a VS message pop-up saying this and that, which suggested I re-install. After re-installing tried to a few re-boots last night and it worked fine. Today, had the VS can't start, please wait for Windows to diagnose. I have clutched at straws and removed Process Lasso and will wait to see what happens. Media PC: The other PC that had a VS message pop-up started OK this morning. I have sent you the logs from my PC

 

I will try to catch up on the other posts asap, but real quick...

If anyone is having issues with VS 3.57 starting on boot up, please do the following...

1. Uninstall VS
2. Reboot computer
3. Reinstall 3.57

If that still does not work, please repeat the procedure above, and make sure you click "Yes" when the uninstaller asks if you want to remove the Settings and Logs (this will reset your settings and whitelist though).

Please let me know how it does... once this item is resolved, we can release 3.57 to the public, then we can start deploying the new enterprise web management console.

Thank you guys!!!

 

Sorry Dan I had to much of a slow boot up problem with 3.57 so I went back to 3.53 and I tried everything to make 3.57 work on my system.

 

Thank you for letting me know... we will probably just keep using the 3.53 startup method for now.

 

But if you release 3.57 to the public I hope it's like 3.53 as I will not let it self-update.

 

Yeah, it will be like 3.53... you shouldn't have any issues. We can work on the new startup method later if we need to.