Hitman Pro Support and Discussion Thread

Hi Erik, still interested in a remote session to find out why HMP is flagging valid files on a completely different partition?




The problem is still present in the current release.

 

Hi @erikloman and Hi @markloman

Can you check the 1 File and whitelisted the File please. I use the FP function into the Programm to submit the File to you

With best Regards
Mops21

 

Hi @erikloman and Hi @markloman

Can you check the 1 File and whitelisted the File please. I use the FP function into the Programm to submit the File to you

With best Regards
Mops21

 

My apologies if this has already been asked and answered... does HitmanPro still use malware databases from Bitdefender and Kaspersky Lab? I don't see that written on the opening page like I used to. TY

 

http://www.surfright.nl/en/hitmanpro

Is this still accurate?

 

Kaspersky, Bitdefender, Sophos and HitmanPro detection.

 

I intend to install HitmanPro on a Windows network, the users will be domain users having no local PC user account nor any local administrator rights.

Will HitmanPro automatically update without any prompts?

Will the scheduled scans work? Again, will there be any prompts?

Also, at the end of the subscription do I have to visit all 120 PCs to update their license?

Cheers

 

hi @erikloman @all

i have buy a new 1 year license
my actual licens say rest 11 days (18.05.16)
so when i activate the new license now.The
New expire date must be 29.05.2017 ist that
ok.

 

The new expire date should be 29.05.2017 = one year + 11 days.

 

hmm wtf

i activated the new licens and now i have 07.05.17
this is not ok where is my left 11 days it has to be
added in the new licens.

 

I'm not sure licenses can be added up like that.
I think the new license should best be activated when the old one expires.
Erik or Mark may be able to fix this for you, and add the remaining 11 days of your previous license to your current license. Just send Erik and/or Mark a private message to sort this out.

 

thx have send @erikloman a conversation request to my case

 

Hi @erikloman and Hi @markloman

Can you check the 1 File and whitelisted the File please. I use the FP function into the Programm to submit the File to you

With best Regards
Mops21

 

Hey Mops,

Have you ever ran a scan after using the FP function in HMP? I have, and you know what? Next scan did not detect the FP. What a shocker!

 

Okay

With best Regards
Mops21

 

Q: is there a way to reverse... Report as safe, reverse Ignore...?

 

Hi @erikloman and Hi @markloman

Can you check the 6 Files and whitelisted the 6 Files please. I use the FP function into the Programm to submit the Files to you

With best Regards
Mops21

 

Yes, in the registry there is a key that keeps track of the stuff you have reported as safe/chose to ignore.

 

Okay, what text goes into "Find what" search...?

 

HMP has updated to Build 265 on my machines. Nothing in the Release History at this time.

 

Hi @erikloman and Hi @markloman

Can you check the 1 File and whitelisted the File please. I use the FP function into the Programm to submit the File to you

With best Regards
Mops21

 

Not sure if this has been reported, but I did a scan this morning while in shadow mode...

 

Look under HKLM/Software/HitmanPro

 

You always get this "bootkit-message" in Shadow Mode. That's normal.

 

What software produces the shadow mode?