HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. pb1

    pb1 Registered Member

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    Hi

    I just installed the newly bought Hitman pro.Alert and after scanning it presents remnants that i can take away, i choose to do so. But every time after reboot when i do a new scan the remnants show up again, over and over. Whats up with that, how to solve/fix that ?
     
  2. erikloman

    erikloman Developer

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    Can you post a scan log (txt)?
     
  3. pb1

    pb1 Registered Member

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    Yeap, here it is. It is all EMET and Comodo IS, should not that be well known.

    Another thing besides this, firstly it calls it remnants but in the next step while proceeding to delete it it is called malware. The best would be to call it what it is all the way, of course.
     

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  4. Krusty

    Krusty Registered Member

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    Just to clarify, if I buy a three year licence this year and keep it until my current licence expires it will cover both HMP and Alert?
     
  5. L10090

    L10090 Registered Member

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  6. Space Ghost

    Space Ghost Registered Member

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    Thank you erikloman & markloman for lack of concern with incompatibilities, still no answer about this. Now I have useless 3 yrs licence, probably last one.
     
  7. Hiltihome

    Hiltihome Registered Member

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    Today I checked upgrade status on 12 machines, that are members of a server2008 domain.

    All machines are on 3.1 build 340 now, without any hassle. :thumb:

    Next Friday, not today on Black Friday, I will risk the server, installing HMP.Alert in cryptoguard-only mode.
     
  8. Peter2150

    Peter2150 Global Moderator

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    Overlooking that the tone might not be the best way to get help, I went back and looked, and see you are running Outpost Firewall. I have a 2 3 computer lifetime licenses for Outpost and haven't been able to install it for several years. From playing with it in a virtual machine I think it not compatible with just about everything else I run. If you haven't already tried you might uninstall Outpost and see what happens, although even uninstalling it was a mess.

    Erik and Mark are good, but they just might not be able to get compatibility with Outpost. You might have to make a choice.
     
  9. Victek

    Victek Registered Member

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    As Peter suggested why not try uninstalling Outpost at least to determine if it's causing the conflict?

    HMPA is compatible with a great many security programs, but it isn't and probably can't be perfect in that respect. Personally I think it has a lot more to offer than the typical firewall or antivirus which can be easily replaced. I decided to let go of WSA (Webroot AV) because it interferes with HMPA's keystroke encryption indicator.
     
  10. paulderdash

    paulderdash Registered Member

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    I am pursuing this with Webroot Support (Escalation Team). They said: 'We are most certainly interested in compatibility and to do so we'll need to work with our development team. This will require that we first reproduce the issue internally and have clear easy to understand instructions to pass to development. If possible, please reply with step by step instructions on how to reproduce, including any downloads and software that may be required, and expected result versus the actual result.'
    They can reproduce it simply by disabling/enabling Identity Shield.
    I will keep you posted.
     
  11. Rasheed187

    Rasheed187 Registered Member

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    Guys, what do you think about this? To make a HMPA v3 version without the anti-exploit component? If you don't think it's feasible, at least let me know. I believe anti-exploit can be very intrusive, also depending a bit on how it's implemented, and the risks of conflicts is too big for me. But I would still like to use the other HMPA features.
     
  12. L10090

    L10090 Registered Member

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    I think that is a bad idea. You take the wrong approach by wanting a crippled 3.1 hmp.alert because of other/similar products you want to run.

    See my signature, I am NOT over armored, my setup is simple but effective for me and I encounter NO problems what so ever!

    In can not confirm that hmp.alert anti-exploit is 'very intrusive'. I think it is all related to hmp.alert in combinations with other similar products.
    (give or take a program bug every now and than)
     
  13. Rasheed187

    Rasheed187 Registered Member

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    I don't see how it would be a crippled version, it's simply a lite version of the product without the ability to switch on exploit protection. It would most likely solve a lot of problems, and give people at least pro active protection against banking trojans and ransomware. A lot of AV's nowadays also have exploit protection.
     
  14. ropchain

    ropchain Registered Member

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    1. Have you tried using the CryptoGuard-only installation?

    2. I don't think that the exploit prevention implementations are as good as those of EMET, HMPA or MBAE. But if you have an example that proves otherwise I am happy to change my opinion.
    btw, here is a paper from GData from 2014 in which they explain their exploit prevention strategy: https://public.gdatasoftware.com/Pr...14_GDATA_Exploit_Protection_Whitepaper_EN.pdf
    It looks like they first perform a check like EAF and then perform a stack pivot check.
     
  15. Rasheed187

    Rasheed187 Registered Member

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    1 No, but I believe you need a Windows Server license for that.
    2 That was not my point, I meant that because of AV's are also offering this, the chance of conflicts is higher.

    And yes, I know you can turn anti-exploit off, but I don't think this trick is good enough, because in the background the API hooks are still active. Like I said, even the "safe banking" feature might cause problems, but I think it's less likely, since it basically scans for malicious hooks inside the browser.
     
  16. Peter2150

    Peter2150 Global Moderator

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    I use HMPA along with SBIE and Appguard. If anything conflicts with them, it's gone. Simple.
     
  17. Victek

    Victek Registered Member

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    I look forward to any news. If they can fix it I'll install it again :)
     
  18. Moose World

    Moose World Registered Member

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    Will Hitman Pro Alert work with Dr. Web Security Space? Or Kaspersky ?
    Can any one answer the above question? Any conflicts?


    With Kaspersky, Sandboxie will NOT work!
     
  19. ropchain

    ropchain Registered Member

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    Why not just test it yourself?
    You'll find out some enough if problems start to occur.
     
  20. Peter2150

    Peter2150 Global Moderator

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    Just image your system first. Then a restore undoes it if it doesn't work
     
  21. Moose World

    Moose World Registered Member

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    Understand! I will give a go! Was hoping to get an answer
    by Erik Loman!
     
    Last edited: Nov 28, 2015
  22. erikloman

    erikloman Developer

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    Kaspersky works for sure! Tested it many times, though not with Sandboxie together.
     
  23. Tarnak

    Tarnak Registered Member

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    Gee, it makes it hard to like this program...when it bombs out trying to purchase it. :( I have mentioned problems, before over the last few months and haven't had any response from the developer/s. I am only the messenger, so don't shoot me please.

    ScreenShot_Can't access HMP site via clicking link in HMP GUI_01.gif
     
  24. Dermot7

    Dermot7 Registered Member

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    Why don't you just go to Erik's Black Friday link (which is still active, I just used it), and get a new 2 year key which you can then apply in 2-3 days when the other you have expires? Might be easier, and cheaper that way. :)
    And possibly consider temporarily disabling other security apps if you find them interfering. Just a suggestion...don't shoot, lol :)
     
  25. Tarnak

    Tarnak Registered Member

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    Hi Dermot7,

    I did some checking, and I just realised that I did purchase a renewal late last year, when they had the same kind of special offer. So, I don't need to buy it this time around :) I won't shoot...lol.:)

    ScreenShot_HMP_ I have purchased new license_late last year_01.gif
     
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