HitmanPro.ALERT Support and Discussion Thread

Since reporting earlier, I have run into further problems, after rebooting the snapshot that has HMP.A installed, I can no longer open any of my browsers, or any other application. START > Run does nothing.

Thankfully, I could get into another of my snapshots, otherwise I wouldn't be able to post here.

 

Mine:



(W10 build 10240 64 bits/Norton Security with Backup v22.5.2.15)

 

After my problems with Kaspersky 2016 & HMPA I uninstalled Kaspersky to see if I had any problems with starting Chrome. Last night I tried the new beta Erik posted and reinstalled Kaspersky 2016 again, to see if the conflict was resolved. Upon restarting my computer, win 10 64-bit crashed to a BSOD on startup (error thread exception, immediately after the BIOS Screen). So, I'm currently reinstalling Windows (8, 8.1 then 10, no installation medium for 10... ) on my computer from scratch and will not be using Kaspersky and HMPA at the same time anymore.

 

What version of Alert are you using and what message do you get?

 

I went back into safe mode and successfully restored to previous HMP.A v3.0 build 196.

The problem with opening any app is still there after the boot back into normal mode...I could only get a response with Win key + L and then re-entering my login password which then proceeded to show the following as per the screenshots. Not much help.

Spoiler: screenshots

 

Coincidentally, I just saw this as well in a VM. I will see if I can find the culprit. Thanks for reporting!

 

Yes, I've been seeing a similar huge delay since updating to .312 (from .310), and was just giving it a couple of days to settle down, or hear of similar reports.

 

Are you running Norton?

 

No, I'm running WSA Complete (9.0.3.38 beta), and ESET 9 beta (just AV) also. The difference was obvious on updating to .312. I could experiment a little to try and identify any culprit perhaps, and I'd be surprised if others aren't seeing a similar issue. This is Windows 7 32-bit.

 

I found the source of the slowdown . Expect a fix this weekend.

 

Thanks Erik, you're a star!

 

HitmanPro.Alert 3.1.0 Build 314 BETA

Note: Windows 10 users are recommended to try the 3.1 builds as 3.1 has better compatibility with Windows 10 metro applications.

Changelog

• Fixed boot slowdown introduced in build 312.
• Improved compatibility with Norton Security.
• Improved SysCall mitigation.
• Improved LoadLib mitigation.

Download
http://test.hitmanpro.com/hmpalert3b314.exe

Please let me know how this version runs on your computer

 

Thanks

Exploit Mitigation > Running Applications > Click anything under "Not Protected" > Don't click anything more, window will start flickering subtly every few seconds. Don't know if it happens in any other windows, just noticed it clearly there. Tried to record it but it didn't show up on recording.

 

@erikloman Wow! Thanks very much. Build .314 totally fixes the bootup slowdown I was seeing And I've rebooted a couple of times to check. That's the quickest fix I've ever seen! Have a nice weekend over there, cheers.

 

Can the keyboard encryption of HPA and Zemana AntiLogger Free coexist without conflict?

Edit: From my testing it seems they can but I don't know what the end result is, is it encrypted twice? Does one take the priority and the other doesn't do anything? I noticed that neither encrypts what you type into Windows 10 search, perhaps that's not possible?

 

New HitmanPro.Alert 3.1.0 Build 314 BETA

Recognizes the browser,but I can not activate your protection

 

Boot slowdown fixed with build 314, on my office PC (see signature)
(didn't notice the slowdown, because I usually do not shutdown, but standby)

 

Boot slowdown Confirmed for build.312 with W7-x64 Professional, but fixed in build.314

 

Indeed. Thanks!

 

You are still notorious in running outdated OS and quadruple security, or even more, at the same time,
and complain about issues.

#skip

 

I have to agree. Running so many security programs you would have to expect compatibility problems.

 

Still not added Microsoft Edge with build 314 beta. I use a local account. Could that be it?



(W10 build 10240 64 bits/Norton Security with Backup v22.5.2.15)

 

I had to open Edge before it was added.