Webroot SecureAnywhere Discussion & Update Thread

Thanks a lot Triple^ Found it and all good now.

If I where every to disable the extension in Firefox will webroot itself still keep scanning http traffic?

I think the extension is only for the search ratings?

 

We beta testers are continuing to test a new Web Filter with a Driver to support the Extension's but it's not release to consumers at this time. And you can disable the Web Filter Extension in each support Browsers IE, FF and Chrome for the time being. Would you happen to be a Beta tester with a Beta Keycode? XXXX-BETA-XXXX-XXXX If not you can join the Beta group here and Nic will give you a BETA keycode to test the new feature! https://community.webroot.com/t5/An.../Looking-for-Webroot-Beta-testers/td-p/175350

TH

 

No but the rest of WSA's Shields will still protect you! And it scans HTTP and HTTPS for bad web sites and ID Shield will protect you from all of these!

TH

 

Got it thanks! WSA is def my favorite (paid) AV. Just installed it a few hours ago and her laptop is flying now

 

Getting rid of the extension for web filtering will bring me back (and am sure others as well) to this excellent program.
If only Joe (PrevX) would return to Webroot!

 

He is still on contract if Webroot needs him to look over the code! And not sure about keeping or removing the Extensions at this time but right now we are testing Both together!

Daniel

 

If I am not mistaken, we spoke about this on the Webroot Community Forum (that is, if your username over there is Maximus?). When I queried you, you confirmed (also, see my post a couple of posts below your post hyperlinked here) that you believed this problem happened as I suspected when you right-clicked a Google link and selected "Open in a new tab".

This is a known bug with the Webroot Web filter when using the Firefox browser, which Webroot have been actively working on resolving for the last few months. The new beta version of the Web filter is supposed to resolve the problem (I cannot confirm if it does as I am not currently a beta tester).

There IS a workaround: when in Firefox left-click all Google links and, if you wish, set your Google preferences so that when you left-click on a Google link it opens that link in a new tab. If you do this, you will be able to continue to use the Web Filter without getting any of those FPs.

Problem solved (until the patched Web filter is officially released!).

 

This is what Beta testers would see with the BETA keycode!

 

Does this mean that the browser filtering extension will no longer be required?

 

Not sure at this time but when they decide it will be posted! But you can try the Driver alone and disable Extensions if you have a BETA keycode and try different combinations that's what we talk about in the Beta Group https://community.webroot.com/t5/An.../Looking-for-Webroot-Beta-testers/td-p/175350

Thanks,

Daniel

 

It’s weird how, whenever there’s any activity on this thread, Frank the Perv and Mayahana, no fans of Webroot, always seem to be lurking. What is the mysterious and irresistible attraction of this antivirus solution that makes them unable to keep away ??

On a more serious note, I do empathise with the one or two people who have posted to say how the web filter has driven them away from Webroot. For those of us who are right-clickers on Google links in Firefox, the web filter was a truly awful experience. The patch to correct this problem cannot come too soon and I have to say that imho this bug should have been detected much earlier. It is only because I have a long experience of Prevx now Webroot that I know how superlative this antivirus engine is and so have been prepared to be patient. Otherwise the problem of the web filter bug may well have been a gamebreaker for me too.

 

Finally, someone in this thread posting logical information rather than the jokes the Cool Aid crowd have been posting. This bug should've been addressed more than 6 months ago. They lost my and many others' money

 

I have for the past 6 months be working with the CTO of BrightCloud and his team Directly to get this sorted so it's not like they are sitting on there hands they are using the Driver with the Extension and so far it's working very well IMO. I showed them all the complaint's from here as well other places since then and they are working on it the reason it's not released to the Public at this time.

TH

 

I stopped using Webroot in my machine because of the Webfilter, it really slowdown my browsing speed and it had too many false positives.
I still recommend and like Webroot a lot, but they need to fix this problem ( and the delay while right-clicking on files/shortcuts)

 

xXDarkStalkerxX,

Is it optional to use the Webfilter?

If yes, what are the ramifications of not using it?

Thanks,

-Frank

 

You can disable the extension, so the webfilter wont work (goodbye delay).

Without Webfilter one loses phishing and malicious website protection, it is not a big deal, but I dont like to disable security features.

In my opinion security software needs to do its job like it was designed to, no compromise.

 

Yeah, concur with all.

Thanks,

-Frank

 

That's exactly what I've been saying. They keep telling me to disable it if it's causing a nuisance but no! I don't want to! I want the AV to work properly with the features it has in FULL without disabling anything.

I'm not bashing Webroot. I used to say the same thing to the NOD32 support team when I complained about slower web browsing, they said try to disable HTTP scanning. Well I don't want to disable HTTP scanning, I like it, I just want it to work right and now it's fixed

 

No, you are still fully protected (incl Phishing Shield), as Triple Helix said here
But you make a valid point in the case of one not being able to use all the features, as wanted.

 

Calm down MR, you're not much better. You say:

then in almost the next breath you say:

We all need to be more rational in our statements (and that includes me ).

Think about this:
How do you expect people like myself to react to an unending trickle of snide comments and subtle innuendoes from 2 or 3 hostile posters about a product we know and love but which incidentally they themselves (apart from you) have never even used? Believe me, it's difficult not to come across as defensive and protective in such a context.

On a completely different point, and please correct me if I’m wrong Triple Helix, I think you’re mistaken Nightwalker about the Web Filter being responsible for phishing and malicious website protection. I believe that’s the Web Shield. Unless I’m mistaken, the Web Filter add-on is responsible for the search annotations (the reputation icons to the left of each entry on the results pages) and will also cause the Web Shield to simply block access to the website if its classification is not high enough.
EDIT: I see Dermot7 has already addressed this one. And sorry, I forgot about the Phishing Shield.

 

I have used it for about 3 months (it was v 8.0.47) and use to praise it everywhere and even wrote a great article about it on my blog back then as the best and lightest AV. I only removed that article after the many FPs that spoiled it so yes I have used it and I still own an 8 PC license. 3 PC license for WSA and 5 PC license for WSA Endpoint Security, all valid for 3 years and collecting dust.

Would I bash my own product that I have a license for? I think not, I am a simply fair person. Give me something good and I praise it everywhere, give me a bug that hasn't been addressed for a year, and I will complain.

 

.... But you have a license for almost all AVs on the market

 

Not anymore........ remaining licenses: NOD32 (7 PC License) + KIS License (which I can't even sell since it's region locked) + WSA (8 PC license) + Bitdefender AV (5 PC license)

Won't be renewing any of them BUT NOD32

 

Extremely fair, I'd say: those who disagree with you are 'the kool aid crew' and everything that they say are jokes while those who agree just bring 'logical information' to the thread.

 

I brought facts, what did you bring other than attacking meh? Had Webroot had fixed their Filter then I'd be the first one to defend it. But they haven't for almost a year, heck if you can't get it right, disable the whole darn thing from even being installed rather than having users have to manually disable it and feel they are missing something from the package they bought.