HitmanPro.ALERT Support and Discussion Thread

Discussion in 'other anti-malware software' started by erikloman, May 25, 2012.

  1. erikloman

    erikloman Developer

    The Opera browser uses a launcher. This will be addressed in CTP2.
     
  2. Gandalf_The_Grey

    Gandalf_The_Grey Registered Member

    Okay, thanks for the info :thumb:
     
  3. Victek

    Victek Registered Member

    If you have an "Alert" entry in the Programs and Features list I would try running the uninstall, rebooting and then running the install again.

    When HMP Alert installs properly there is only one file - hmpalert.exe in

    c:\Program Files (x86)\HitmanPro.Alert\
     
    Last edited: Jul 20, 2014
  4. Victek

    Victek Registered Member

    Regarding icons I'm only seeing white tiles for the apps. The apps are listed though and for browsers I get the fly out and the green border (except for Opera of course). I deleted the Windows icon cache and rebooted, but that didn't help. By the way I get a ghost entry for Cyberfox which is no longer installed. I can't find any trace of it, but apparently HMP can :)
     

    Attached Files:

    Last edited: Jul 20, 2014
  5. trott3r

    trott3r Registered Member

    Thanks for that it brought up the installer. :)
     
  6. Krusty

    Krusty Registered Member

    @erikloman ,

    I think I've found the problem with the no green border around Firefox 30.

    I've just loaded my other image of the same machine which has Norton360 v21.4, then installed HMP.A 3 CTP1 and sure enough, the green border is there around FF. The problem must lie in the way Norton Security with Backup (beta) v22.0.0.67 integrates with FF.

    If you would like to test this out you can download a trial of the beta from http://us.norton.com/ns-beta .

    Please let me know if you need more information.

    Thanks!
     
    Last edited: Jul 21, 2014
  7. deugniet

    deugniet Registered Member

    Double beta-testing ;)
     
  8. Krusty

    Krusty Registered Member

    Yep. Why not?!

    Actually, if you include SAS 6 (free)... That's beta x3. :D
     
    Last edited: Jul 21, 2014
  9. Ryan Green

    Ryan Green Registered Member

    Have their been any improvements in the beta with regard to deployment? Like being able to set settings in addition to just an /install switch, like turning the flyout on or off like you can in the gui menu?
     
  10. erikloman

    erikloman Developer

    What Windows version are you running?
     
  11. erikloman

    erikloman Developer

    There is a /flyout:never switch. Which is also in 2.6.5.
     
  12. Sampei Nihira

    Sampei Nihira Registered Member

    Is possible in your projects a ver. free of HPA3?
     
  13. Victek

    Victek Registered Member

    I have HMPA v3 CTP1 running on both Windows 7x64-SP1 and Windows 7x86-SP1; on both machines I'm seeing blank/white icons.
     
  14. erikloman

    erikloman Developer

    Alert 3 is a product with MANY free elements. Only the Exploit Mitigation feature requires a license.
     
  15. erikloman

    erikloman Developer

    Have you placed restrictions on hmpalert.exe process?
     
  16. Victek

    Victek Registered Member

    Not that I'm aware of :) How would restrictions be applied?

    Edit: I found that Webroot SecureAnywhere was monitoring/denying HMPA in a few places. I changed all of the entries to "allow" and rebooted a couple of times, but the icons still don't display. I also checked Comodo Firewall and couldn't find any entries for HMPA.
     
    Last edited: Jul 21, 2014
  17. trott3r

    trott3r Registered Member

    The v3 community preview doesnt play nice with agnitum outpost firewall v9.1 on win 7 64bit
    It installs fine but on reboot i get a "please wait" which goes to a black screen with cursor.
    Next it cycles back to please wait and is stuck in that loop.

    No other securty active apart from OFW
     
  18. Ryan Green

    Ryan Green Registered Member

    That's great thanks! Is there possibly a list of supported switches? I have found the list for hitmanpro to be invaluable.
     
  19. Esse

    Esse Registered Member

    Just an observation, I installed a home system the other day with W7 Pro, Panda Cloud 3 and Trusteer Rapport.
    After I added HMPA 3 to the mix the keyboard went crazy when using Firefox 30, all keys got scrambled, the same key presented different letters when pressed repeatedly for example
    I guess HMPA and TR does not play well together?
    Removed HMPA and all went back to normal.

    /E
     
  20. erikloman

    erikloman Developer

    Running two keyboard encrypter can cause this. You can disable Keystroke Encryption at the orange tile.
     
  21. erikloman

    erikloman Developer

    I will send you a PM with a version that may work with Outpost Firewall.
     
  22. vojta

    vojta Registered Member

    You can also choose to disable keystroke encryption in Trusteer and leave the one in HMP Alert on.
     
  23. Esse

    Esse Registered Member

    Thx Eric, good to know.

    /E
     
  24. Esse

    Esse Registered Member

    Thx, also good to know.

    /E
     
  25. trott3r

    trott3r Registered Member

    The v3 community preview doesnt play nice with agnitum outpost firewall v9.1 on win 7 64bit
    It installs fine but on reboot i get a "please wait" which goes to a black screen with cursor.
    Next it cycles back to please wait and is stuck in that loop.

    No other securty active apart from OFW
    Thanks for the help
     
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