ZA v3.1 Free release for existing users

Discussion in 'other firewalls' started by Paul Wilders, Jul 23, 2002.

Thread Status:
Not open for further replies.
  1. YODA

    YODA Registered Member

    Joined:
    Jul 15, 2002
    Posts:
    100
    To u guys that need to know how to uninstall/ install ZA, try this:

    --------------------------------------------------------------------------------------------------------------------

    Be sure to install from an account with Administrative privileges, if your
    OS supports them.

    Please do the following. If any of the steps below do not apply to you, or
    you are unable to perform the function listed, please continue to the next
    step.

    FOLLOW STEP 1A AND 2A IF YOU'RE RUNNING ZA/ZAP 2.6
    1a. Open the ZoneAlarm/ZoneAlarm Pro program, go to Configure panel, and
    make sure the Load At Startup box is UNchecked.

    2a. Right-click on your taskbar, select Toolbars, and make sure that the
    ZoneAlarm/ZoneAlarm Pro deskband is UNchecked as well (if it is checked,
    click on it to uncheck it).

    If you cannot highlight the Desk Band by right-clicking on the toolbar, then
    highlighting Toolbars, try this: Click on the Configure button from the
    ZoneAlarm/ZoneAlarm Pro panel, then look for the "Show Shell Toolbar"
    checkbox -- make sure that this box is UNchecked.


    FOLLOW STEPS 1B IF YOU'RE RUNNING ZA/ZA+ 3.1 OR ZAP 3.0

    1b. Open the ZoneAlarm Pro program, go to the OVERVIEW >> PREFERENCES tab,
    and make sure the Load At Startup box is UNchecked.



    3. REBOOT.

    4. You should now have no ZoneAlarm/ZoneAlarm Pro processes running on your
    system.

    5. Now run Start, Programs, Zone Labs, Uninstall. Be sure to say YES to
    delete all files, and you MUST allow TrueVector service to shut down in
    order to remove files.

    WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe Mode. The
    program may not be able to make the proper registry changes in Safe Mode,
    thus generating errors after a reboot.

    6. REBOOT.

    7. To make sure that you can see the ZoneAlarm/ZoneAlarm Pro system files,
    if they are still on your computer:

    a. Right-click on Start, then left-click on Explore. When the Windows
    Explorer panel appears:
    - In Windows 95,98,and NT: Click View>Options (in Windows 98, this will be
    called "Folder Options"). Click the "View" tab, then click the "Show all
    files" radio button.
    - In Windows ME, 2000: Click Tools>Folder Options. Click the "View" tab,
    then click the "Show hidden files and folders" radio button.
    b. Click OK.

    IMPORTANT NOTE: Making modifications to system files may disable crucial
    functions of your Windows operating system. We strongly suggest re-enabling
    the "Hide files and folders" feature once all ZoneAlarm/ZoneAlarm Pro files
    have been removed. See the following web page, and verify that the files and
    folders are removed:

    8. Click on Start, then Search or Find, and select Files. Make sure that the
    location box is set to search your local hard drive (usually C:) or All
    Local Drives.

    Type the following exactly - delete any folders found:

    zonelabs
    zone labs

    Type the following exactly - delete any files found in \Windows or any
    subfolder below it, or in your \Temp folder):

    vsdata.dll
    vsdata95.vxd
    vsdatant.vxd
    vsmonapi.dll
    vsnetutils.dll
    vspubapi.dll
    vsutil.dll
    zlparser.dll
    zllictbl.dat

    Type the following exactly - delete any files found in any folder with
    "Programs" in the pathname):

    zapro
    zonealarm
    zonealarm pro

    Open the Internet Logs directory (in 95/98 this will be
    "c:\windows\internet logs", in NT and 2000 it will be c:\winnt\internet
    logs, in Windows XP it could be either of these folders). If you need to
    keep a copy of old alerts, copy the ZAlog.txt file to another location first
    - then delete ALL files in this folder.

    9. Make sure your Recycle Bin is empty (right-click and select Empty).

    10. REBOOT


    NOTE: If you received an error message upon deleting the files, or if the
    original programs remain in the Programs list, or if the problem persists
    after this, removing the files in Safe Mode will allow you to delete the
    files properly.

    Now you should be able to install the newest version.

    --------------------------------------------------------------------------------------------------------------------

    YODA
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.