My dad is 76 and not completely computer savvy. He was having some problems and asked me to take a look. He was trying to download an update from the Microsoft website and ended up installing Windows Live on his pc. So I uninstalled that and still it was treacle slow. Ran ccleaner and it cleared 70mb of cookies(well virtually!). Still no better. He has something called NTLGuard running realtime which is a security suite provided free of charge by his service provider NTL. So I had previousy installed SAS and decided to update it and give it a run. Only as a precaution as I didn't think there would be any infections with him running real time protection. Holy cow! How wrong could I be! Get this. 775 infection's. My eyes popped out of my head. It wasn't the number he had that amazed me, it was how crap this NTLGuard must be. Anyway, after a couple of tries SAS successfully cleaned it. SAS crashed first time it tried. So I uninstalled NTLGuard, downloaded and installed AVG free. Scanned the full system and bam! clean as a whistle!!! Just how good is SAS. I keep telling people and I think they are starting to believe me. Next thing to do is take my USB stick around there and grab a copy of the log file from SAS for close analysis. Need to get a grip on just how bad those critters were. Incidently, SAS didn't ask for a reboot to complete the clean up. That impressed me.