xp doesn't boot after installing acronis directroy suite

Discussion in 'Acronis True Image Product Line' started by cb003566, Oct 29, 2004.

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  1. cb003566

    cb003566 Guest

    please help me how can in boot my system again
    i have no image
    can a bootable cd help me?
  2. TheQuest

    TheQuest Registered Member

    Jun 9, 2003
    Kent. UK by the sea
    Hi, cb003566

    Welcome to Wilders and Acronis Forums.

    Please can you give some more Information?

    What was you trying to do, that stopped your system from booting?

    Take Care,
    TheQuest :cool:
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello cb003566,

    I stringly recommend you to contact support@acronis.com and describe your problem in detail. Please also do the following:

    - Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send us the report.txt file from the floppy disk.

    This would provide us with detailed information on the hard disk partition structure.

    Thank you.

    Best regards,
    Andrew Berezovsky
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