Won't install

Spyware blaster won't install, im supposing it's malware on there already.

Hijackthis log-

Logfile of HijackThis v1.97.7
Scan saved at 9:38:35 PM, on 4/25/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\mozilla.org\Mozilla\mozilla.exe
C:\Documents and Settings\Evan\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mkMSITStore:C:\WINDOWS\start.chm::/start.html#cf70f03f-56f8-4ca3-8ebb-3d3fab35ced4
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.emachines.com/
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
N2 - Netscape 6: user_pref("browser.startup.homepage", "www.redsox.com"); (C:\Documents and Settings\Evan\Application Data\Mozilla\Profiles\default\iqwgovvh.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src"); (C:\Documents and Settings\Evan\Application Data\Mozilla\Profiles\default\iqwgovvh.slt\prefs.js)
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
O2 - BHO: (no name) - {A6F42CAD-2559-48DF-AF30-89E480AF5DFA} - C:\WINDOWS\bho.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {EE897A6C-E948-4380-AEF7-C4249B6E342C} - C:\WINDOWS\System32\epe.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\CONFLICT.1\bridge.dll",Load
O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\SpyHunter\SpyHunter.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
O4 - HKLM\..\Run: [cihost.exe] C:\WINDOWS\cihost.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Microsoft Data Helper.lnk = C:\WINDOWS\cihost.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://c:\MAIN.MHT!http://213.159.117.236/buka.chm::/x.exe
O16 - DPF: {11311111-1111-1111-1111-111111111157} - file://C:\Program Files\Q330994.exe
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://66.230.146.53/EPlugin_US.cab

Any assistance is greatly appreciated. Thanks!

 

Hi Ozzie,

Welcome to Wilders.

Before you start, please unzip or move HijackThis to a separate folder of its own. The program will make backups in the folder it's in. These easily get lost in a temporary folder or a folder with other programs.

Check the following items in HijackThis.
Close all windows except HijackThis and click Fix checked:

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mkMSITStore:C:\WINDOWS\start.chm::/start.html#cf70f03f-56f8-4ca3-8ebb-3d3fab35ced4

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)

O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
O2 - BHO: (no name) - {A6F42CAD-2559-48DF-AF30-89E480AF5DFA} - C:\WINDOWS\bho.dll

O2 - BHO: (no name) - {EE897A6C-E948-4380-AEF7-C4249B6E342C} - C:\WINDOWS\System32\epe.dll (file missing)

O3 - Toolbar: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)

O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\CONFLICT.1\bridge.dll",Load

O4 - HKLM\..\Run: [cihost.exe] C:\WINDOWS\cihost.exe

O4 - Startup: Microsoft Data Helper.lnk = C:\WINDOWS\cihost.exe

O16 - DPF: {F57D17AE-CE37-4BC8-B232-EA57747BE5E7} - http://66.230.146.53/EPlugin_US.cab

Download CWShredder and run. Be sure ALL other windows are closed and use the Fix button and follow the instructions you will receive.

There also may be hidden files. See HERE for how to show hidden files.

Then reboot into safe mode and delete:

C:\WINDOWS\start.chm
start.html <-- You may have to do a search for this file.
C:\WINDOWS\bho.dll
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\ <-- entire folder
C:\WINDOWS\cihost.exe

Reboot and then post a fresh HijackThis log.

Regards,
Kent