Windows Update Service Currently Disabled

Discussion in 'other anti-virus software' started by hotel, Jun 8, 2007.

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  1. hotel

    hotel Registered Member

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    My Internet Security software (Trend Micro) told me that suspicious changes were detected. It says 1 high risk change.

    Then it tells me that 1 change was detected to Windows Security Policy settings.

    It also says: Windows Update Service Currently Disabled.

    I have no idea what the consequences of this are or where to find out.
    Should I be concerned about this?


    Thanks!
     
  2. innerpeace

    innerpeace Registered Member

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    Hi and welcome! Just for reference what version of windows are you running and what were you doing at the time the warning? Have you installed any new software? Were you on the internet? You could also try the support at the link below.
    http://us.trendmicro.com/us/home/index.html
     
  3. hotel

    hotel Registered Member

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    Hi and thanks for the welcome.

    Just for reference what version of windows are you running:
    Windows XP

    What were you doing at the time the warning:
    Using WS-FTP to upload files to me web site.

    Have you installed any new software:
    Only Firefox new version.

    Were you on the internet:
    Yes

    Link to Trend Micro site:
    Thanks I looked there but nothing found there that pertains to "Windows Update Service Currently Disabled".
     
  4. innerpeace

    innerpeace Registered Member

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    Did you confirm that the service is really disabled? You can do this by clicking Start - Run - then type "services.msc" without the quotes and press enter. Look for 'Automatic Updates' under 'name', then see if the status is 'started' and the 'startup type' is automatic. If it is off and you didn't do it yourself, then it could be malware. Just to be safe, if you haven't already done this, run a full virus and anti-malware scan. There are also other tools you can use to check with that are free on-demand scanners. SuperAntiSpyware is a good one.

    I'm not a expert and hopefully someone else will come along with more information. If a service was turned off either by itself or by another program, I would be a little concerned. If any of your scanners finds something, it's a good idea to get help with removing the virus/malware. There are many good places that can help you do this. castlecops.com, and tomcoyote.org are just 2 that I have used, there are many others.
     
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