Windows 7 x64 sleep

Is anyone still having issues with putting a machine to sleep with the current build of ESS and Windows 7 x64? I know there were issues with previous versions but I have not seen any other complaints with the current build. It was easily reproducable with ESS installed and removing it solved the problem. Any suggestions?

 

Hello,

You are correct that this was an issue in previous versions. I have not seen any reports for current builds with the same problem. Was this machine by chance *upgraded* from one of those previous versions? If so, an uninstall/restart/reinstall might be in order.

Thanks,

Matt
Eset Premium Support

 

Thanks for the reply but no I do not upgrade without removing any trace of a previous version. I actually never ran the version with the known problem. I had a different product installed before.

 

Please try by uninstalling ESS and reinstalling and let us know if the problem persists. I recommend to follow these instructions:

http://kb.eset.com/esetkb/index?page=content&id=SOLN2116

Hope that helps.

 

I just reformatted my laptop and with a clean installation of everything it seems to work, at least so far. I am hoping for no prolems but if any come up I will post back. Thanks for the replies.