Windows 7 x64 issue

Hi,

i use FisrtDefense-ISR for a long time and it is currently installed on my Windows 7 x86 desktop and working perfectly.

I did try to install it on my new Asus notebook G73J-TZ002 which owns Windows 7 x64 pre-installed *following the same procedure* : install the x64 version of the bootsec file, reboot, install Firstdefense.

All went fine but when i try to make a snapshot the process stalls and ends up by a "The Copy Engine unexpectedly terminated" error.

Searched forum for solution in vain.

If one can help.

thanks

 

Have seen it only once. But running an update a second time fixed it.
Do you still have this problem?

Panagiotis

 

I have got the same error message on Vista x64 recently during indexing.
I am wondering whether a Windows update could have caused this.

The error log:
----------------------
10/04/2010 23:32:15.190 1000 CMD> COPY "Primary Windows Vista x64" "Win Vista x64 VirtualBox" EXCLUDE *.tmp
10/04/2010 23:32:15.191 0 Received "unanchor 0" from client 2
10/04/2010 23:32:15.191 0 Snapshot 0 unanchored
10/04/2010 23:32:15.191 0 Received "unanchor 1" from client 2
10/04/2010 23:32:15.192 0 Snapshot 1 unanchored
10/04/2010 23:32:15.192 0 Received "isrcopy" from client 2
10/04/2010 23:32:15.192 0 C:\$ISR\0\ISRCopy.exe \\.\pipe\isrpipe0
10/04/2010 23:32:15.213 0 ISRCopy started
10/04/2010 23:32:15.352 0 BootSectorVersion = 61
10/04/2010 23:32:17.213 1032 [86227935]Copying snapshot "Primary Windows Vista x64" to "Win Vista x64 VirtualBox"
10/04/2010 23:37:12.326 0 Received "reanchor 0" from client 2
10/04/2010 23:37:12.326 0 Snapshot 0 anchored
10/04/2010 23:37:12.326 0 CheckBootstrap(1)
10/04/2010 23:37:14.704 0 BootSectorVersion = 61
10/04/2010 23:37:14.707 0 Received "reanchor 1" from client 2
10/04/2010 23:37:14.708 0 Snapshot 1 anchored
10/04/2010 23:37:14.709 0 CheckBootstrap(1)
10/04/2010 23:37:15.114 0 BootSectorVersion = 61

10/04/2010 23:37:15.115 1117 The Copy Engine unexpectedly terminated.

10/04/2010 23:37:27.628 0 Client 2 disconnected
10/04/2010 23:40:45.783 0 Client 5 disconnected
10/04/2010 23:40:51.706 0 Client 4 disconnected
10/04/2010 23:46:04.052 0 Client 3 connected
10/04/2010 23:46:04.054 0 FirstDefense-ISR Manager [Version 3.32.0.235]
10/04/2010 23:46:04.493 0 BootSectorVersion = 61

 

Well,in my case it was a partition problem.

I followed the step by step guide to remove the first 100 MB
partition on my primary HDD (kudos pandlouk) - search for the stickie about Windows 7 install - but i messed up so it was recreated each time i reinstalled Windows. Some tricks from the laptop mbr i suppose.

Using a partitioning tool and reinstalling from scratch solved my problem. Seems FD can't play properly if C:\ drive not the first partition on disk....

HTH

 

Thanks for your reply tapotio.

I have been hit with the same problem as this guy here:

https://www.wilderssecurity.com/showthread.php?t=243672 in particular Post #5.

And I tried to help him. That's tragedy.

At least I have found out that there is some kind of stack overflow involved according to the exception code 0xc00000fd thrown by the isrcopy.exe engine.
I tried to be indexing more than 40000 entries when the error message came up. Perhaps these were too many entries, so FD-ISR gave up. To make matters worse I can't fall back to RSS. After rebooting VSS is taking over again.

I would appreciate if Todd could look into this.

Eventlog in German:
----------------------
Fehlerhafte Anwendung ISRCopy.exe, Version 3.32.0.235, Zeitstempel 0x49b30a09, fehlerhaftes Modul ntdll.dll, Version 6.0.6002.18005, Zeitstempel 0x49e03824, Ausnahmecode 0xc00000fd, Fehleroffset 0x0004e252, Prozess-ID 0x978, Anwendungsstartzeit 01cb68ba8be4d109.