Windows 7 upgrade causing troubles with personal firewall

Discussion in 'ESET Smart Security' started by Stuie06, Jan 13, 2010.

Thread Status:
Not open for further replies.
  1. Stuie06

    Stuie06 Registered Member

    Sep 5, 2009
    Hello all,

    I use Eset Smart Security 4.0. I've upgraded to Windows 7 and didn't read about uninstalling Eset before, so got the personal firewall failed to initialize, which seems like a common occurrence. I've followed all instructions about unistalling the software and reinstalling but anytime I reinstall i just get the same message. Can anyone offer some help as it would be much appreciated seeing as I either can't access the internet or access the internet with no antivirus, neither of which I particularly want. Thanks
  2. Rmuffler

    Rmuffler Former Eset Moderator

    Jun 26, 2008
    San Diego, CA USA
    Hello Stuie06,

    Please follow the procedures from the following Knowledgebase article and use the uninstall tool to remove your ESET security product from your machine:

    After fully removing your ESET security product, reinstall and let me know if the issue persists.

    Thank you,
Thread Status:
Not open for further replies.