Win32/Spy.Zbot.AUU trojan - unable to clean?

Discussion in 'ESET Server & Remote Administrator' started by winstonsmith84, Feb 25, 2013.

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  1. winstonsmith84

    winstonsmith84 Registered Member

    Joined:
    Dec 11, 2012
    Posts:
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    This was found in the remote administrator console. We have one PC that has this critical warning. It says ESET was unable to clean it. What is this and how do I get rid of it? It started 4 days ago and shows up in the logs everyday for this PC.

    For name it lists Operating memory >>explorer.exe (1672)

    The number after explorer.exe is always different however.
     
    winstonsmith84, Feb 25, 2013
    #1
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    First of all, make sure that no exclusions are defined and the virus signature database is current. If no threat is found on the disk, generate a SysInspector log via the shortcut in the Start menu and submit it to ESET for analysis as per the instructions here.
     
    Marcos, Feb 25, 2013
    #2
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