Why, when I renewed early in 11/07, did I lose several days, yet today???

Discussion in 'ESET NOD32 Antivirus' started by ratchet, Nov 11, 2008.

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  1. ratchet

    ratchet Registered Member

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    So in November of 2007 I renewed early, not wanting to put up with the nag screens. I believe my original subscription was to the 14th and I renewed on the 8th. So I've been ignoring the nags this year in an attempt to get some of my days back. Not to be petty but I waited to today (11th) and my subscription is to the 8th again. Seems like ESET has it all worked out!
     
    ratchet, Nov 11, 2008
    #1
  2. elapsed

    elapsed Registered Member

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    It doesn't work like that, buying a license doesn't "add days", it just changes the deadline.
     
    elapsed, Nov 11, 2008
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  3. ratchet

    ratchet Registered Member

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    My point is, even though I renewed early last year, it should have known my anniversary date like it knew it renewing late! Actually, last year I figured oh well, what is the point of making an issue out of a few days but seeing the system work in reverse this time kind of magnifies the issue.
     
    ratchet, Nov 11, 2008
    #3
  4. DooGie

    DooGie Registered Member

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    So I guess we are saying to leave renewal until the last minute :)
     
    DooGie, Nov 11, 2008
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  5. Marcos

    Marcos Eset Staff Account

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    It depends on the way the reseller placed the order. Please contact them and ask to extend your license by those few days.
     
    Marcos, Nov 11, 2008
    #5
  6. ratchet

    ratchet Registered Member

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    I assumed I was just renewing through ESET since I went through the links NOD32 provided.
     
    ratchet, Nov 12, 2008
    #6
  7. Marcos

    Marcos Eset Staff Account

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    Please PM me your username so that I can check your current and previous license.
     
    Marcos, Nov 12, 2008
    #7
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