What is going on with Update?

Discussion in 'NOD32 version 2 Forum' started by silver0066, Jul 27, 2006.

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  1. silver0066
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    silver0066 Registered Member

    I have NOD32 set on Automatic Updates. It has not updated since Mon 7/24 (version 1.1677) When I try to manually update, it says that it is up to date and yet the Eset website states that it is on Version 1.1680.

    I have tried all of the Eset servers and also Automatic several times.
  2. alglove
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    alglove Registered Member

    Long story made short:

    Version 1.1678 was a HUGE update, and the update servers could not keep up with the demand. Paying users received priority over trial users, but even some paying users had trouble getting the updates. Things are getting back to normal, so you should eventually receive your updates.

    Marcos has stated that they already have plans to expand the capacity of their update servers, so by the next time a huge update like this comes along (3-4 times/year), this should not be a problem anymore.
  3. Brian N
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    Brian N Registered Member

    Are you using the trial version by any chance?
    Because I have no trouble updating with the full version, and it just downloaded 1.1681.

    Anywho, there are a lots of other threads explaining how it works (trial vs. full).
  4. silver0066
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    silver0066 Registered Member

    I have the paid version.

    It seems to me that any decent security software should not mislead the customer by stating that the software is up to date rather than stating that the servers are busy.

    This sort of behavior does not leave the customer with a great deal of confidence in the software developer's ability to provide the security that he paid for.
  5. ASpace
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    ASpace Guest


    Answer >>>
    http://www.wilderssecurity.com/showthread.php?t=140552

    If you are really paid customer , try to update now . I confirm it works well for paid users :D
  6. webyourbusiness
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    webyourbusiness Registered Member

    Did you recently become a paid user? If so - did you replace the trial with the full version as your welcome email should have told you? I know it's not necessary with the very latest trial, but if you had a trial that was earlier than the one that can be downloaded now, then removal of the trial is necessary to get the full software version - this might explain the lack of updates - of course there are other reasons... but this sounds a likely scenario.

    hth

    Greg
  7. dreadVista
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    dreadVista Registered Member

    If you want to update add this to ~Link removed - Not an approved NOD server. - Ron~ your server list it works nod32 servers are not working like for 2 days... :rolleyes:
    Last edited by a moderator: Jul 27, 2006
  8. Brian N
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    Brian N Registered Member

    Actually they do work, quite well too (ESET servers).
    And ESET now has another update server to ban I see.

    Edit: sync quote with edit made to above post - LWM
    Last edited by a moderator: Jul 27, 2006
  9. Littlemutt
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    Littlemutt Guest

    Trial users are still being denied any update, and I really don't think anyone believes that Eset has such a huge-database of users that the servers are 'overloaded'.

    I will give it another 24 hrs, then might have to go looking again :mad:
  10. dreadVista
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    dreadVista Registered Member

  11. Brian N
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    Brian N Registered Member

    Whoever edited my post, you might wanna take a look at Dreadvistas too ;)
  12. Brian N
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    Brian N Registered Member

    I had no trouble getting my update.
  13. ronjor
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    ronjor Global Moderator

    Off topic post removed. No personal attacks allowed on these forums.

    This thread is closed unless Eset feels it needs to be opened.
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