I did three back ups yesterday. They all showed up as a archive. Today when I opened DriveBackup 10 Pro they weren't listed under archives they just disappeared. When I tried to add the archives manually I got a launcher.exe error. DriveBackup 10 Pro is beginning to be nothing but a pain in the butt. I just tried to do another backup and now I'm getting a VSS error. This is getting ridiculous. Another thing I noticed today was I can't make consecutive backups unless I reboot or I get the VSS error. 02-10-10 Today I tried to a backup.VSS tried to start 3 times and 3 times it failed. Then hot processing started. That sat there for a few minutes doing nothing. When I tried to cancel, my computer froze up and I had to shut down manually. Time for a refund I think.