what am I doing wrong here

Discussion in 'Acronis True Image Product Line' started by robvdb, Dec 23, 2005.

Thread Status:
Not open for further replies.
  1. robvdb

    robvdb Registered Member

    Dec 23, 2005


    BartPE bootCD + official Acronis plugin.
    Windows 2003 server
    HP DL360 G4 server
    2X 36 gig HD's
    Smart array 6i controller (configured Raid1)

    I have created an image on an external HD.
    After a successfull image I replaced the 2 drives with two bigger ones. (72 gig)
    reconfigured the raid controller.
    Dump image back to new HD. so far so good.

    Reboot the server but noting happens, it sits there with a blinking cursor, no error messages are shown, no blue screen. the controller sees the 2 new drives.
    If I reboot with the bartPE CD, I can see the C-drive, with all data on it.

    Or have I started here completely wrong, and should I do it differently?

    anyone Please advice.

  2. orale

    orale Guest

    Did you set the c drive in Acronis while choosing backup options, to be the primary and active partition? This is neccesary to boot the partition up.
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello robvdb,

    Thank you for choosing Acronis Server Disk Backup Software.

    Please accept my apologies for the delay with the response.

    Please boot the computer from Windows 2003 Server Installation CD and run "fixmbr" command in Recovery Console.

    If you do not have Windows 2003 Server Installation CD for some reason then please fix your hard drive's MBR using one of the methods described in Acronis Help Post.

    If that does not help and your server still does not boot then please create Acronis Report in the way described below:

    - Download and run Acronis Report Utility;
    - Select the "Create Bootable Floppy" option;
    - Insert a blank floppy disk in the A: drive and proceed with creation of the bootable floppy;
    - Boot the computer from this diskette and wait for report creation process to finish;
    - Collect the report file from the floppy.

    Please submit a request for technical support. Attach the collected report.txt file to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Alexey Popov
Thread Status:
Not open for further replies.