Weird Printing Problem

Hello (again!)

I set up printer sharing for someone today on a simple wireless home network as follows:

Attached HP Photosmart C3180 locally to desktop
Shared the printer
Added printer to notebook

I could print from both the desktop and notebook , but with some odd results :

Printing a Notepad or Text document from either machine results in the file name being printed at the top of the page. So, for example, printing a newly created text file, there'll be the expected text plus "Untitled Document" at the top of the page.

Printing a newly created Word document, (Office is only installed on the desktop - so it cannot be an Office print setting issue), I'll get the expected text plus "Page 1" at the top.

I cannot find any setting in the Photosmart s/w or any setting in the Ctrl + P GUI that would switch this 'function' on/off.

I reset the printer to defaults and restarted it and the two machines (both XP Pro SP2) - problem persists.

Haven't been able to come up with anything on the HP site or Google either....

Anyone seen this before?

Thanks in advance

philby

 

Philby -

I think I can help you with part of the problem. In notepad, go to File/PageSetup. The deafult header is filename.

With respect to the Word document, is there a header on the document?

 

Hi LenC

Even though the person I was helping doesn't seem bothered about a fix for this("I never print anything anyway") I am interested in understanding what was going on.

Re. Notepad - on my system (with which there is no problem) the default header is &f. Is this what it should be? (Unfortunately I don't know when I'll be able to check what it is on her machine).

Re. Word - No, there was no header, just Page 1

Thanks for your help.

philby

 

Philby -

If you print any file on your system using notepad, you will get the filename printed at the top of the page because of the &f setting. If you clear the &f, you'll stop seeing the filename when you print. (If it is a new file that was never saved, it won't have a filename and that's why you will see "untitled document.)

With regard to the "page 1" printing from Word, I'm thinking the document that you were printing had a "page number" header inserted into the document. Try opening up Word on your friend's computer, create a new document and print it - I'm guessing you will not see the page number.

Len

 

It's a little different for Word 2007, but it's the same idea...

http://www.dummies.com/how-to/content/how-to-remove-page-numbers-in-word-2007.html

 

First of all -thank you both very much for your help.

Re. the &f in Notepad, I've emailed her suggesting she try clearing that and printing to see what comes out...

Re. the Page 1 in Word, this was in fact on the printout of a new, unsaved document that I ran off as a quick test. I didn't add any numbering to the doc., so perhaps she had previously set Word to always number pages (I assume this is possible - maybe by changing normal.dot or setting a template?) and forgotten that she had done so (highly likely ). I will send her a separate mail suggesting she check any changes she has made to Word's defaults.

(I'm 99% certain she is using Office 2003 definitely not 2007).

Thank you both very much again for taking the time to help.

philby

 

I can't think of any other reason why this would happen in Word other than the ones you've mentioned.