Webroot SecureAnywhere Discussion & Update Thread

Same here...maybe we aren't trying hard enough.

 

Is there any test review about webroot?
They don't participate in av-test, Av Comparatives, or in any test I have seen recently.

I hard to figure out how good or bad is without this test, and I know it works a little bit different that the other AV's but still.
Probably a stupid question but I guess is still compatible with any AV, right? meaning that you have have WSA and any other AV installed at the same time.

 

I run WSA alongside EAM with no issues. Not necessary, but why not ...

 

https://www.wilderssecurity.com/threads/mrg-effitas-online-banking-browser-security-q2-2015.378862/
https://www.mrg-effitas.com/

 

Just protect keepass.exe in c:\program files (x86) and never mind the .dll's the .exe needs to be protected!

HTH,

Daniel

 

Right nothing wrong in having a second layer!

Daniel

 

Thanks, I was looking for a malware test, this mostly about the Identity Shield module.

 

Do you have a BETA keycode? xxxx-BETA-xxxx-xxxx-xxxx and are you part of the Beta group here: https://community.webroot.com/t5/An...g-for-Webroot-Beta-testers/td-p/175350/page/9 ?

Thanks,

Daniel

 

Oh, I did that, and I blocked the whole web shield. It generates too many FPs regarding malware and phishing sites. Also disabled the add-on in browsers.

Original Beta tester, also part of the group in webroot community.

 

Great then you should have the new Web Filter Driver and Extensions are at:
PC - Webroot Web Filtering Beta Update - 1.2.0.14
And your still having lots of FP's? You should report it in the Beta Group.

Daniel

 

I just enabled the web shield, let's see how it goes for one day. I got the 1.2.0.14 webfilter.

 

Where are you from? USA? Maybe that is the difference.

I will post the links later, I dont have a reason to lie about this

 

Yes please do and make sure there are no malware links please.

Thanks,

Daniel

 

When I posted the quoted comment, I didn't have a screenshot with me... but now I have it. WSA (stable build) several times block innocent websites, which are even whitelisted in brightcloud. I have even tested that this is not a synchronization issue about newly whitelisted sites.

 

Odd, I am a Calcutta Telephones user myself, and just checked, it was not blocked here. I have everything enabled, Web filter, driver, everything. Maybe WSA is caching some results in local machine and update in a schedule?

 

Suddenly the site got blocked... I had visited the site before, but then none such thing happened. This is not a new thing to me... several such innocent sites are blocked time to time (I didn't make a list) which are whitelisted in brightcloud. One example is ~hindustancopper.com~

 

Opens fine here, can you see these in log entries here C:\ProgramData\WRData\WRLog.log

 

Until relatively recently, the Webroot Web Filtering Extension was indeed giving loads of FPs, specifically when utilising "Open Link in New Tab" within Firefox. However since v.1.0.0.59 of this Browser Extension was released (For Beta version, this was 1st/2nd May of this year. Unfortunately I do not have a record of release date to Consumer Version, but as you will see even in Consumer Version we are now well beyond this Browser Extension version), this particular bug has for me entirely disappeared.

I would therefore be very interested to know the date of your screenshot.

 

How come your still on the 2012 and 2013 early Web Filter and it's block window? It should look like this since the latter half of 2013 till now:



I think you need to contact support ASAP! Webroot Customer Service

Also what Browser is that from?

Daniel

 

@Muddy3 The screenshot is just a few minutes old.
@Triple Helix Is it so! Isn't WSA supposed to upgrade itself? Also I did a reinstall few days back... Ok, I will contact support.

 

What version are using v9.0.4.7? Would you be using the Enterprise download link?

Business Download PC: http://anywhere.webrootcloudav.com/zerol/wsasme.exe

or

Consumer PC Download Link: http://anywhere.webrootcloudav.com/zerol/wsainstall.exe

Daniel

 

Yes the version number is the same... I used the Consumer Link.

 

Contact support as that is not a normal Block Window. Webroot Customer Service And please let us know the outcome!

Thanks,

Daniel

 

What is the Web Filtering Extension version number in your browser add-ons list?