Virus help, sorry if in wrong forum

Hi Im new here just now. Sorry if im posting in wrong spot. I have Eset Smart Security 4 and i have a big problem with my pc. I have some virus thing taking over my pc its called AntiVira AV and my eset and my malware are finding nothing wrong. I have no idea what to do to fix it so any help would be greatly appreciated. Thank you so much for reading
Dawn

 

Hi Dawn See this link to bleepingcomputer for instructions on how to remove it:- http://www.bleepingcomputer.com/virus-removal/remove-antivira-av

 

Tyvm for that, hopefully its not to hard cos im not that computer smart. Ummm i will have to Dl it to a usb stick cos i cant do anything on my pc. I have it booted up in safe mode atm. Do i just stick the usb thing in my pc and instal things?

 

I have had a number of clients in the past few weeks get infected with this, all of which I had on ESET SS 4.2 that have been updating daily until the infection.

All of them used IE, firefox users dont seem to be susceptible to this attack (until infected then it affects firefox as well). They are also all browsing generally dodgey websites and clicking on things they shouldn't (general trend is teenage boys browsing free porn).

Can anyone explain why ESS is not picking up this infection before it gets in? Any ideas which vulnerability it is exploiting (no need to poke fun at IE, we know already)?

I am cleaning PC's and putting the user on Firefox with the Noscript plugin afterwards but would prefer it was getting blocked before it got a chance to install.

Regards
Ben

 

Send the sample to ESET. Already said trillions of time, no AV detect the 100%.
See here: Sending samples to ESET