Vipre AV and Windows Mail Newsgroup reader

I have been testing Vipre for a couple of days now. So far I have been "mostly" impressed.

I have found one problem I can not work around. I have about 25 newsgroups I have subscribed to from the Microsoft Communities. I access these using Windows Mail (under Vista). At least I did prior to Vipre.

Using Vipre I can not access any of the newsgroups

If I turn Vipre OFF the access is again fine.

Has anyone else come across this phenomonon?

 

Looks like someone badged in at the Sunbelt Support Forum 1 month back the same issue.
http://getsatisfaction.com/sunbeltsoftware/topics/vipre_is_great_but_have_a_couple_of_questions

Maybe you should add details of your own too . An employee of Sunbelt will reply to you ASAP.

 

Have you reported this issue to Sunbelt? I would make sure you report it. They are very commited to supporting Vipre and very quick with support.

 

Richard,

Our development team is currently working on correcting this issue. In the meantime the only work around we have been able to find is disabling the SBAMTray.exe. This will leave the main service running, so you're still protected. However, this will leave you unable to open the program from the task tray. As soon as you open VIPRE again through any other means, then the SBAMTray will start up again, so you'll be back where you started. Also, you can also just disable VIPRE when you need to view those newsgroups and that works too.

Again, this is just a work around and the issue should be corrected shortly.


Regards,
Jason Layman
Sunbelt Software
Tier 2 Consumer Tech