upgrading nod32 antivirus

i have asked for upgrading my nod 32 antivirus to eset smart security using my credit card and its been 24 hours now since i send my request and i havent receive my username and password can someone help me on this issue

thanks

 

Did you purchase your upgrade license from Eset directly, or from a reseller?

 

you don't say what website you used - if it was a reseller, contact that reseller - if it's Eset directly - contact Eset... I am afraid that's the only advice that's going to work.

Common problems:
1. upgrade is for different number of licensed computers - that causes a failure
2. username/password issues

 

i have purchased it directly from eset and i contacted them by email and still i have not received anything

 

Phone them!