Update problem - endless loop.

Discussion in 'NOD32 Early v2 Beta' started by spy1, Mar 24, 2003.

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  1. spy1

    spy1 Registered Member

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    Tried updating earlier, did so, then tried again and kept getting this.

    I can d/l and install that thing until doomsday - but it still tells me the same one is available every time I check for updates.
     

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  2. spy1

    spy1 Registered Member

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    What the program's telling me as far as what I've got goes is this:
     

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  3. spy1

    spy1 Registered Member

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    Complete scan with what I've got took 7min. 44sec. (40,405 files scanned) and came up clean - what's up with the update it keeps offering? Pete
     
  4. mrbrimi

    mrbrimi Registered Member

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    No luck here either. Have tried twice with result:

    Information on installed NOD32 Antivirus System
    Version:   1.385 (20030324)
    Virus signature database build:   3573

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   1.199.13
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   1.199.14
    NOD32 For Windows NT/2000/XP - NOD32 On-demand Scanner
    Version:   1.199.13

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   640 MB
    Processor:   x86 Family 6 Model 7 Stepping 3 (548 MHz)
     
  5. spy1

    spy1 Registered Member

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    Is it three separate updates and re-starts? Pete

    Information on installed NOD32 Antivirus System
    Version:   1.385 (20030324)
    Virus signature database build:   3573

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   1.199.13
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   1.199.14
    NOD32 For Windows NT/2000/XP - NOD32 On-demand Scanner
    Version:   1.199.13

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   768 MB
    Processor:   AMD Athlon(tm) Processor (1325 MHz)
     
  6. tosbsas

    tosbsas Registered Member

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    It says in the popup that it will go to version 14 -- 15 --- 14 but after the first download I am stuck with the same engines again 13 ---14----13

    o_Oo_O

    Ruben
     
  7. bowhuntr

    bowhuntr Registered Member

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    For what it's worth, I am getting the same thing. Will offer to update forever, shows the versions will be 14-15-14, but it stays at 13-14-13.

    What's going on here? :)
     
  8. Phil

    Phil Registered Member

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    <AOL mode> Me too! </AOL mode> We have a consensus -- this update is broken.

    XP Pro SP1

    Phil
     
  9. jan

    jan Former Eset Moderator

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    Posts:
    804
    Hi spy1,

    >Tried updating earlier, did so, then tried again and kept getting this.

    Sorry for that and thanks for the reminder. We fixed that - it shouln't happen again.

    All the best, :)

    jan
     
  10. spy1

    spy1 Registered Member

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    Clover, SC
    So, would it be possible to explain that a little further? Did you pull the 14/15/14 update? because this morning I still have this:

    Information on installed NOD32 Antivirus System
    Version:   1.385 (20030324)
    Virus signature database build:   3573

    Information on installed components
    NOD32 For Windows NT/2000/XP - base
    Version:   1.199.13
    NOD32 For Windows NT/2000/XP - Internet support
    Version:   1.199.14
    NOD32 For Windows NT/2000/XP - NOD32 On-demand Scanner
    Version:   1.199.13

    Operating system information
    Platform:   Windows XP
    Version:   5.1.2600 Service Pack 1
    Version of common control components:   5.82.2800
    RAM:   768 MB
    Processor:   AMD Athlon(tm) Processor (1325 MHz)

    or - was the 14/15/14 what was wrong to begin with? Pete
     
  11. tosbsas

    tosbsas Registered Member

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    Location:
    Lima, Peru
    Second the question - was hoping thats the famous beta 3 so that Spampal and right click will work ok again

    Ruben
     
  12. jan

    jan Former Eset Moderator

    Joined:
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    Posts:
    804
    Hi spy1,

    >because this morning I still have this:

    Information on installed NOD32 Antivirus System
    Version: 1.385 (20030324)

    I posted this also to the current version forum:

    we are sorry about that. Our provider for www.nod32.com has temporary problems - they will solve it asap.

    You can use our mirror server www.esetsoftware.com where possible - e.g. for updating ( the hint is ment fo all levels of users :) ):

    How to update the NOD32 current version from the www.esetsoftware.com server:

    - click on the NOD32 Control Center icon on the Taskbar (small diskette icon with "CC" on it)
    - go to "Update" tab
    - click on the "Servers" button
    - enter "http://www.esetsoftware.com/upd_info" to the "New server:" field
    - click "Add server"
    - click "Close"
    - click on the "Server:" combo beside the "Servers" button
    - choose "www.esetsoftware.com"
    - Click "Update now"

    Updating the NOD32 Beta from the www.esetsoftware.com server:

    - click the NOD32 Control Center Icon on the Taskbar (half-white, half-green icon)
    - go to Update>Update>Setup
    - click on the "Server:" combo beside the "Servers" button
    - choose "www.esetsoftware.com"
    - click OK
    - click "Update now"

    We will improve this situation.

    Thanks, :)

    jan
     
  13. jan

    jan Former Eset Moderator

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    Oct 25, 2002
    Posts:
    804
    Hi all,

    as you've probably already discovered - there should be no problems with updating from these servers:

    www.nod32.com and

    www.esetsoftware.com

    for a longer time.

    We'd recommend to use www.nod32.com first.

    A new feature will be added: the ControlCenter will try multiple servers, when default server is unreachable.

    Thanks, :)

    jan
     
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