Hi, I am unable to open and access Real Player....I've tried numerous times without any luck (receiving constant error messages from Microsoft and then the Player window shuts down instantly and automatically). So...I thought that I would "TRY" to uninstall the program, and then reinstall it. Now here's the problem....when I try using Windows "Add/Remove Programs"...or even go to "Start>All Programs>Real>Real Player>Uninstall Real Player"...I get the same error window that appears: "Uninstaller component missing". Huh? I've found the file that is SUPPOSED to contain the uninstaller (1rpuninst - Uninstaller Shell Executable - RealNetworks, Inc.), but it doesn't. The shortcut .r1pclean.exe apparently is empty also. So what can I do now to uninstall this program?