unable to activate home lux

Discussion in 'General Returnil discussions' started by dr pan k, Apr 7, 2010.

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  1. dr pan k

    dr pan k Registered Member

    Joined:
    Nov 22, 2007
    Posts:
    204
    i bet its my fault but i cant activate the home lux version from the subscription giveaway. after 3 days it still reports: unregistered free version, request pending and file manager options are greyed... useless to say i allready clicked at the link in the activation email.
    any ideas ?
     
    Last edited: Apr 7, 2010
    dr pan k, Apr 7, 2010
    #1
  2. Coldmoon

    Coldmoon Returnil Moderator

    Joined:
    Sep 18, 2006
    Posts:
    2,981
    Location:
    USA
    Hello dr pan k and welcome to the forums :)

    Are you using the most recent installer? To check, please see the following thread:

    https://www.wilderssecurity.com/showthread.php?t=269630

    Once installed, make sure you select 'Commercial" as the license type and then enter your other information. Please also make sure your firewall/hips/router is allowing RVS to communicate with the registration server (if you are behind a proxy or gateway, make sure you have configured RVS with the proper credentials: preferences > Communications TAB)

    Mike
     
    Coldmoon, Apr 7, 2010
    #2
  3. dr pan k

    dr pan k Registered Member

    Joined:
    Nov 22, 2007
    Posts:
    204
    tnx for the quick reply mike.
    i am not behind a fw or proxy. the registration succeeded when i pressed verify connection.
    i ll be back with more questions after i read the manual.. looking forward to fully take advantage of y prog.:thumb:
     
    dr pan k, Apr 7, 2010
    #3
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