Trying to do a backup, but...

Hi to all,
I had an issue a little while back about trying to make recovery media on an SD card. As it turns out apparently paragon does not support that, because I just tried using a new USB thumb drive and it went through without a slip. But now I have another issue actually doing the backup action. I ran through the wizard just fine, but after applying with the commit button the process seemed to start just fine so I ran off to handle some other issue of life and when I returned several minutes later I found the backup had ended in failure with the following error message:

error source: Hard Disk Manager
error code: 0x12016

Can anyone tell me what this is and how I can resolve the issue?

Thanks in advance for whatever help you can be.
SW

 

Try to change Hot Backup Options:
- Open Paragon program in full scale
- Go to Tools-Settings-Hot Processing Options
- Check if "Enable Hot Processing" is selected
- Choose Paragon Hot Processing in Hot processing technology section
- Select "Use hot processing only when partition is locked"
- Press OK
Check if backup now works.

 

Hi Mach_An,

I tried your suggestions and here is what happened. At first everything seemed to be going well. It completed the backup and said to close the window, but before I had the chance to do that another message window popped up with the message that the process failed, because it couldn't read (file?) I can't remember exactly what it said. But anyway I decided to attempt backing up again if for no other reason than to have another look at those messages. Unfortunately shortly after starting the write process, windows detected a problem and shut down to prevent damage. (Blue screen) I can't remember the last time I saw a blue screen in anything other than pictures in magazines. This machine has always been stable as a rock and faster than lightning. This was not a comforting experience.
I really don't know what to do next. Maybe running paragon is not such a good idea? Any thoughts?

Thanks,
SW

 

What antivirus do you have?

Please switch to VSS back and run CHKDSK C: /f from the command line. (it requires restart). Perform CHKDSK for all partitions.

Once completed, check if backup works.

Do you have another backup program installed (e.g. Northon Ghost or Acronis) ?