True image Workstation connect to the Image Agent

Discussion in 'Acronis True Image Product Line' started by amf, Nov 4, 2007.

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  1. amf

    amf Registered Member

    Joined:
    Nov 4, 2007
    Posts:
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    True image Workstation can't connect to the Image Agent

    I am testing the true image Workstation i have installed the management console on my server.
    And the Image Agent on tree workstations.
    I can only connect to one of the workstations. I can’t find the reason why I can’t connect to the other two.
    When I connect from the management console am I using the user name + password to the workstation.
     
    Last edited: Nov 4, 2007
    amf, Nov 4, 2007
    #1
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Amf,

    Thank you for using Acronis Remote Disk Backup software

    Please accept our apologies for the delay with the response.

    Could you please describe the issue in more details? What was the exact program behaviour while connecting to the problem workstations? Were there any error messages brought to the screen?

    Please submit a request for technical support with the requested details and the link to this thread. We will do our best to help you as soon as possible.

    Thank you

    --
    Eugene Bogdanov
     
    Acronis Support, Nov 7, 2007
    #2
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