True image possible retore fix

Discussion in 'Acronis True Image Product Line' started by cheZ, Jul 30, 2004.

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  1. cheZ

    cheZ Guest

    Whats up all
    Had an image of a windows 2003 server on a network drive and decided to try a restore the other day from a Trueimage boot disk and restoring through the network.I have done this before many times at work.This was the first attempt on a raid 0 setup.Well the first 3 attempts failed and I came across this board.Basically I was able to see the image on my network and load it but every time it was at pending the operation the restore would freeze mouse would not move.So what i did was unplug the dam usb mouse and used my keyboard and it restored perfectly.Don'y know if it will help you but i tried a restore again with usb mouse and same problem.

    Just my 2 cents.
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Chez --

    Please try to disable/enable USB legacy support in your BIOS and see if it helps with the problem.

    Thank you.

    Best regards,
    Anton Gromov

    Acronis, Inc.
    395 Oyster Point Blvd. Suite 213
    South San Francisco
    CA 94080 USA

    Acronis... Compute with confidence
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