I am trialing True Image 9.0 build 2247. The product works fine. Only problem I encounter is when shutting down (Start/Shutdown) I get a blue screen with: "A fatal exception OE has occurred at (various locations depending on drive installed). The current application will be terminated." .... Press any key to continue. this results in the Windows is Shutting down screen which is hung. I then have to manually reboot by Alt/Ctrl/Del. When I remove True Image, the problem goes away. I've tried locating Ture Image on different drives (C and then D on same hard drive) no change. Is this a know problem? What could be my problem here? I'm running Windows98 second edition.