True Image on AMD 690G chipset, Gigabyte GA-MA69GM-S2H

Discussion in 'Acronis True Image Product Line' started by Pain, Dec 18, 2007.

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  1. Pain

    Pain Registered Member

    Joined:
    Dec 18, 2007
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    I have the motherboard listed in the subject, that uses the AMD 690G northbridge and ATI SB600 southbridge.

    When I boot from a TI version 10 boot CD, it will not recognize the SATA disks. I can change the bios from natice to legacy IDE mode, and it will see the disk but takes nearly 2 hours to image 15Gigs of data.

    Is this resolved in version 11, so I can leave the bios in Native IDE mode and image a disk faster than 2 hours?
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Pain,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure you use the latest build (4942) of Acronis True Image 10.0 Home. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

    If updating doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Acronis Report, Windows system information and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Marat Setdikov
     
  3. Pain

    Pain Registered Member

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    Dec 18, 2007
    Posts:
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    OK, I got the new build and it will now see the disks and run the image in 20 minutes. But now, when I pull back the image, it says the OS is corrupt and I have to put the windows vista disk in to repair the install before it will boot.

    Forgive me, but I forget the filename that was corrupted, though it was windows loader.

    I am using Vista 64.
     
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