True Image 8 unplug wizard has bad volume label information.

Support,

I noticed in builds 796 & 800 of True Image 8 that the unplug wizard is showing bad information in the volume label field.

I have tried to email this to support@acronis.com and fax it to 1-650-875-7587 but the email was refused and the fax did not answer.

 

If you mean that the volume labels has blank squares interspersed between the characters of the real label, I see it too. I've always assumed it's something to do with the fact it will be restored from Linux...

 

It use to display the correct volume label. That is why I noticed it.

 

Ah, well I only came in at build 796, so I've always seen it...

 

Hello Richard and Rik,

Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

Could you please send the screenshot you describe to support@acronis.com? If your letters are bounced for some reason please send me a PM with your e-mail address and link to this thread. I will take care of the situation.

Thank you.
--
Ilya Toytman

 

On its way, Ilya...

 

Hello Rik,

Thank you for your input. Please let me know your Acronis request # which is sent to you in autoreply. Please disregard the request of Acronis Report which will be in this autoreply because it is not needed in this case.

Thank you.
--
Ilya Toytman

 

Hi Ilya

The number is [Acronis #212663].

 

I have also sent Ilya a screen shot.

 

Hi Ilya,

All of my emails to support@acronis.com keep being bounced back. Can you email me an email address I can send the screen print to. My email address is rhoodman@swadmin.com.

 

Hello Rik,

I have received your letter and will forward it to our Development Team. We do appreciate your help.

Thank you.
--
Ilya Toytman

 

Hello Richard,

We are really sorry for the problem with e-mail delivery. I will contact the responsible person concerning this problem.

Since I have got the letter from Rik, I suppose it will be enough to investigate the problem. However, the problem with e-mail delivery should be solved.

Thank you.
--
Ilya Toytman

 

Hello Richard,

We are currently investigating the problem with e-mail delivery from your e-mail address. Could you please send a PM to me with the full text of your letter and the answer from e-mail server concerning inability to deliver the letter. We will certainly solve this issue.

Thank you.
--
Ilya Toytman