True Image 8.0 Registration Info

Discussion in 'Acronis True Image Product Line' started by portes, Jul 19, 2005.

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  1. portes

    portes Registered Member

    Joined:
    Jul 19, 2005
    Posts:
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    Hi,

    To Acronis Support:

    I am a registered user of True Image 6.0. I upgraded to 8.0 in April 05 (but I forgot to register the 8.0 upgrade; I have the credit card receipt thought).

    My laptop failed beyond repair and I need to reinstall True Image in the new one. The old registration key for True Image 6.0 no longer works. Could you pls email me the True Image activation info to <e-mail deleted by Acronis Support>, or to <e-mail deleted by Acronis Support>.

    I sent you the product key for the True Image 6.0 registration and the purchase of the 8.0 upgrade to support@acronis.com, but I have not received an asnwer. Could you pls look for this email and send me the 8.0 activation info?

    Thanks.

    Fernando Portes
     
    Last edited by a moderator: Jul 20, 2005
  2. PaulB2005

    PaulB2005 Registered Member

    Joined:
    Apr 19, 2005
    Posts:
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    I would remove your e-mail addresses as soon as possible from the posting. Forums are excellent places for spammers to harvest addresses.

    You need to keep e-mailing the support e-mail address.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Fernando,

    Thank you for purchasing Acronis Disk Backup Software.

    All your e-mails are replied but apparently you don't receive any response because of the problem with e-mail delivery to @verizon.net addresses. Please check your private messages - I have answered you there. Also I deleted your e-mail addresses from the Forum to prevent spam.

    Thank you.
    --
    Ilya Toytman
     
  4. portes

    portes Registered Member

    Joined:
    Jul 19, 2005
    Posts:
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    Dear Acronis Support,
    Thanks for your prompt reply, and thanks for eliminating my email addresses from my posting. Sorry I have to ask you the same question twice, but I never received your reply emails (I do not have anti-spam at Verizon, nor at NIS). I am sending you an email again again with alternative emails where you can send me the registration info.

    Fdo
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Fernando,

    Have you found your serial numbers in the private message? The problem with e-mail delivery is not connected with your personal settings but with Verizon itself. We regret to inform you that we are still having difficulties with the letters @verizon.net. That is why we suggest that you create free e-mail account on some other server (for example at http://www.yahoo.com) and use it to contact our Support Team.

    Thank you.
    --
    Ilya Toytman
     
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