True Image 7.0 won't start

I have True Image 7.0 running on an emachines notebook (Windows XP Pro SP1) and I get through the wizard to create an image and TI just sits there - I does not start up. I can't find anything in this forum that answers the problem - there was an answer to TI 8.0 but the file is no longer available.

HELP!

 

Hello MauiSpud,

Thank you for using Acronis True Image (http://www.acronis.com/products/trueimage/).

Please do the following:

1) - Open Start\Programs\Accessories\System Tools\System Information;
- Select the System Information item;
- Choose the Save As System Information File option in the File menu (or Action under Windows 2000).
- Send the saved file to support@acronis.com.

2)- Download the http://www.acronis.com/files/support/schedmgr.exe file;
- Start the Command Prompt from Start -> Programs -> Accessories menu;
- Run the following command in the folder you saved the file to:

schedmgr get report > schedreport.txt

- Send the created schedreport.txt file to support@acronis.com.

Thank you.

 

I upgraded to the lates build for 7.0 and it fixed the problem.


Thanks