Trojan!

Can NOD32 clean the IRC Backdoorflood trojan as part of a regular scan or is there more to it?
My daughter has this pest, discovered by AVG free, which can't clean it. I am trying to persuade her of the benefits of NOD32, so this sort of ability would be a plus factor

 

well, if it's your daughter you can force her to install NOD32, no big deal. Just joking.

Anyway, you can install NOD and test..I'm not sure if it can clean it...

 

Make sure that you have uninstalled all previously installed antivirus softwares when you install NOD32 on your daughter's computer .
Update NOD32 , the current signature is 1.1689

Make sure NOD32 is configured correctly:
https://www.wilderssecurity.com/showthread.php?t=37509

What do if an infiltration is found :
http://www.eset.sk/en/support/no-malware

Provide her computer with second opinion:
Ad-Aware se Personal
http://www.lavasoftusa.com

~snip~ removed incorrect advice ~ Blackspear.

HiTech_boy

 

Problem is she's in UK & I'm in Spain!
Long distance advice by Skype is all I can do - she's a busy Mum and doesn't have much time for playing around with her PC.
A quick fix would be the preferred option!

 

Something you wouldn't like is that when dealing with malicious software , you'll need a lot of time and patience .

 

If she uses Windows XP, have her send you a Remote Assistance request, so you can beam into her PC and fix it yourself (she'll need to be on hand, though).

If she doesn't run Windows XP, you could try something like UltraVNC, though it's not the most user-friendly thing in the world. Another option is Radmin.