Trojan.Bookmarker.Gen help...

I was reading over the July 19th thread and I was wondering if there was anyway that I could get some help. I downloaded the TDS3 and the Autostart viewer. I clicked all the tabs and ran the scan but then no alerts came up. I still have the norton antivirus message saying that C:\Windows\system32\Ibpp.dll cannot be repaired. Maybe I am doing something wrong. I am just frustrated because I just have the sasser virus taken off before leaving for school and then my first day on the internet this happens.

Any help would be great
Thanks,
Jtoerner11

 

Hi Jtoerner11, and welcome to Wilders.

Symantec's has a write up about this here: Trojan.Bookmarker.Gen

You can try an on-line scan from one of these anti-virus sites: Free Services

But this type of hijacker can be a difficult one to remove since the culprit .dll is usually locked and hidden, and will require posting a HijackThis log and using specific tools and steps to follow advised by a Spyware Expert.

I am afraid we no longer do hijackthis log analysis here, but you can find a list of trusted spyware removal forums that do this type of system cleaning at this link: http://a-sap.org/

Whichever site you choose to go to, be sure and read their Posting Proceedures before you post your hijackthis log for analysis.

Please let us know how it goes.

Regards,

snap