Trend Micro Internet Security and HKTL_RDMIN.A

Hi Guys,

I am sooo gland I stumbled on your website! I have recently been having a very similar problem as one of your other members eljay - post:

https://www.wilderssecurity.com/archive/index.php/t-38058

I to run Trend Micro Internet Security 2004 (TMIS). About every hour, about five minutes after every hour, I get a message from TMIS saving that it has found a virus HKTL_RDMIN.A in C:\System Volume Information\_restore{C5B26274-44F9-4B53-8B18-1DEC3ED6A8A2}\RP314\A0088288.dll
and that access is denied. I have run HijackThis and below is the log. Please help!

Logfile of HijackThis v1.97.7
Scan saved at 4:36:41 PM, on 6/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\Program Files\Trend Micro\Internet Security\Tmntsrv.exe
C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\WINDOWS\System32\CTHELPER.EXE
C:\Program Files\Telstra\Cable Login\bpcable.exe
C:\Program Files\Telstra\Toolbar\bpumTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Trend Micro\Internet Security\pccguide.exe
C:\Program Files\Trend Micro\Internet Security\PCClient.exe
C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe
D:\Program Files\D-Tools\daemon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Logitech\iTouch\kbdtray.exe
D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Trend Micro\Internet Security\PCCMAIN.EXE
c:\program files\internet explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Download Files\Setup Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = ftp=ftp-proxy.uq.edu.au:80;gopher=gopher-proxy.uq.edu.au:80;http=http-proxy.uq.edu.au:80;https=http-proxy.uq.edu.au:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.uq.edu.au;<local>
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4C7B6DE1-99A4-4CF1-8B44-68889900E1D0} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O2 - BHO: (no name) - {7B3E85F3-9877-FD6B-139F-065BACF9C110} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {AE7CD045-E861-484f-8273-0445EE161910} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: BigPond Toolbar - {7A431EC4-CC21-4DF7-9DB1-A2CF74C4CC98} - C:\Program Files\Telstra\Toolbar\bpumToolBand.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: ninemsn Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-au\msntb.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [CTStartup] C:\Program Files\Creative\Splash Screen\CTEaxSpl.EXE /run
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [LiveNote] livenote.exe
O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE
O4 - HKLM\..\Run: [BigPondCable] "C:\Program Files\Telstra\Cable Login\bpcable.exe" /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [BigPond Toolbar] "C:\Program Files\Telstra\Toolbar\bpumTray.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AceGain LiveUpdate] C:\Program Files\AceGain\LiveUpdate\LiveUpdate.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [QuickTime Task] "D:\Quicktime 6\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "D:\Program Files\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [DAEMON Tools-1033] "D:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Startup: HotSync Manager.LNK = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Acrobat Assistant.lnk = D:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: St.George Internet Banking - https://ibank.stgeorge.com.au/html/bbb11s.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - http://rtc3.webresponse.one.microsoft.com/media/xp/TLIEFlash.CAB
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
O16 - DPF: {D18B7EC3-EECA-11D3-8E71-0000E82C6C0D} - http://www.xxxtoolbar.com/ist/softwares/remove/ist_remove.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

 

Hi,

Tick the following items, close all browser windows, choose fix checked. Then reboot

O2 - BHO: (no name) - {7B3E85F3-9877-FD6B-139F-065BACF9C110} - (no file)

O16 - DPF: {D18B7EC3-EECA-11D3-8E71-0000E82C6C0D} - http://www.xxxtoolbar.com/ist/softw.../ist_remove.cab


That file is in System Restore. Follow the instructions here to turn it off, reboot, then turn it back on
http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam

After which, it would be wise to create a new restore point by running System Restore

 

Hmmm ... bit embarassing about the xxx toolbar thing ... I guess I wandered one day too far from work related surfing!

Thanks heaps Gavin. I will let you know if the little bugger pops up again