Discussion in 'Acronis True Image Product Line' started by plindeman, Jun 2, 2005.

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  1. plindeman

    plindeman Registered Member

    Jun 2, 2005

    I am trying to accomplish what is written in the TrueImageServerLinux MySQL whitepaper but it is not working here.

    When I create the file tils_freeze_hook in /usr/lib/Acronis it is always completely blocking trueimage and after a while I get the message :

    Unable to create volume snapshot.

    Even when I only have the following lines in tils_freeze_hook I get the same result :


    exit 0

    Since I am doing nothing in the tils_freeze_hook script I would expect that trueimage would go on without any troubles.

    I am using TrueImage for Linux 8.0 build 918

    Peter Lindeman
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Peter,

    Thank you for choosing Acronis Disk Backup Software for Linux.

    Please stop your Database Server, then if the problem remains please reproduce the problem and make the following:

    #lsmod > lsmod.txt
    #dmesg > dmesg.txt
    #mount > mount.txt

    #strace -o /backup/log -fF trueimagecmd --create --partition:1-1
    --filename:/backup/test.tib --progress on

    Please note that the "(/backup)" folder is example, you have to use the name of your folder.

    Please send the created log.file to support@acronis.com along with the link to this thread.

    Thank you.
    Irina Shirokova
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