TI8: "PCI: Device 00:1f.1 not available because of resource collisions"

That's what I get when I boot a TI 8 recovery CD/boot CD in order to restore an image of C:\ that resides on my HDD:

1. Acronis is loading ...
2. The above message
3. After a few secs, the normal welcome screen is being shown, which I had to Tab through (cordless mouse not working)
4. I pick "restore image"
5. TI8 tells me it can not find any HDD

Additional info:
A. I was able to create an image (which is the one I wanted to restore)
B. I did chkdsk (recovery console)
C. I uninstalled an reinstalled TI8, I even created a new boot CD (wasted a CD on that one, thus ).
D. Sysinfo: XP PRO SP2 ENG, Pentium IV-3,2 HT, 1 GB RAM, Seagate Barracuda 200 GB HDD.
E. I even disabled plu and play OS in Bios (part of the error was also a problem in Linux some time ago, I found on the net).
F. The install CD of XP PRO boots fine, so the problem is TI related an does not seem to have anything to do with my CD/DVD-drive.

And it all worked like a charm in the old days

(Mmhh. Got to get myself together here ).

Anyway, does anybody perhaps have a solution and would be willing to share it with me?

Thanks a lot ,

Take care all ,

Simon

 

Hello Simon --

Please write to Acronis Support directly (support@acronis.com) providing some extra information that can be obtained this way :

Please boot from the Acronis True Image 8.0 rescue disc and press F11 key when the "Starting Acronis Loader..." message appears? After you get the "Linux Kernel Settings" prompt, please remove the "quiet" word, click on the OK button and wait for # prompt to appear. Please insert a diskette in a floppy disk drive.
Then issue the following commands:
mkdir mntdir
mount /devfs/floppy/0 mntdir
lspci > mntdir/lspci.txt
umount mntdir
Attach the lspci.txt file to your e-mail from the diskette.

Thank you.

 

Hi Anton,

Thanks for your reply. But

My system doesn't have an A:\drive; only CD/DVD/ and NTFS fixed drives. Can you give me some more guidance on how to get the log in this situation?

Thanks ,

Simon

 

Hello --

Then simply issue "lspci" command after you get the prompt and then either take a shot of your screen with a digital camera, or simply copy it from the screen and send it to me.

Thank you.

 

Hi Anton,

The story continues

Pressing F11 does NOT lead to the desired effect. I've tried it at least a dozen times. The only thing that happens is the screen showing this:

[[23~PCI]]

And this is repeated for every time I press F11.

I have again given the system 30 minutes, but nothing else happens.

When I press Ctr-Alt-del I get the typical Linux message "The system is going down for shutdown now", so Linux is loading although it does not present me with a proper screen (like described above).

I case you wonder; this is not a home made computer system, but a brand new HP Pavilion t590

What should I do now?

Best regards,

Simon

 

Hello Simon --

You press the F11 button too late. You need to press it when it says "Starting Acronis loader"...

Thank you.

 

Hi Anton,

No, sorry, I am not (been using computers since 1988). Tried it in several combinations from the moment I turn my PC on. It just does not work.

Regards,

Simon

 

Yes, the F11 key pressed during the "loading ...." phase of boot has failed to bring up any Linux configuration/data screen for me.

The boot simply goes on with the standard error messages as if the F11 key had not been pressed.

In my case, sometiems the resulting boot appears perfectly normal.

So, the F!! key thing seems to be associated with some sort of bug.

Jim

 

Does your machine have a USB keyboard?
If so, is the "Legacy USB" option (or similar) enabled in your BIOS?

 

Hi

Thanks for joining. No, it doesn't.

 

Hi Anton,

It's been a few days. Have you made any progress yet in developing a solution to solve this problem? Do you have a status update?

Thanks,

Simon

 

Hello Simon --

Well, it's very strange that F11 function doesn't work...

Thing is I do need that information...

I'll send you the special .iso file. Please burn it, boot from it and follow my initial instructions (there will be no need to press F11 in that case - the CD has the required options burnt in).

Thank you.

 

Hi;-),

Thanks. I downloaded the file, burned it, booted with it. And then I am lost. Because; there are about 3 screenlenghts of boot information messages scrolling by (Linux), and then nothing. Please help me out; I am by no means a Linux expert (that's why I use Windows XP PRO ;-)), and actually it is a bit "difficult" that you provide a product for Windows XP, but provide support using Linux tools

So, can you give me a step by step instruction how I can capture the information you want, with your Linux bootdisk under a XP PRO environment? I don't have a floppy disk drive (these modern PC's...), I don't have a digital camera (but that's no use either because the Linux booting is scrolling and does not respond to the pause/break key). So, how can I have Linux dump the information on an NTFS-drive, keeping in mind the drive has normal ACL's and other normal Windows XP security settings? What are the steps I need to follow?

Thanks;-),

Simon

 

Hi,

I was wondering if there is any progress yet?

Simon

 

Thanks for keeping me up to date. Great service. Time for another software package where they DO care about their customers instead of just wanting to collect a quick buck.