TI2009 - Unable to restore from Recovery Manager (F11) or Boot Disk

Discussion in 'Acronis True Image Product Line' started by luc_bonte, Apr 24, 2009.

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  1. luc_bonte

    luc_bonte Registered Member

    Apr 24, 2009
    Acronis TI2009 (Jan 2009) - Windows Vista Home Premium SP1
    When I want to restore a whole partition containing Windows, I am obliged
    - or to reboot
    - or to use Recovery Manager with key F11 at start-up time
    - or to use the Acronis-boot-disk
    Whatever method I try, Acronis loader is started but the computer freezes after the screen where I have to make the decision what has to be run (TI or Windows).
    So I am not able to restore a complete partition containing Windows.
    I have already competely reinstalled TI2009, without succes.
    Please, who can help me.
    Thanks in advance
    Luc Bonte

    Note. After "Googling" half day I found the solution. Apparently, Recovery Manager seems not to work on a computer with sata-drives. I should ask Acronis for an iso of a Special Rescue disk (Snap API program build #380). After a lot of further seeking I tried to make a rescue disk, with inserting the Linux Command-parameter "noapic". This time I was successfull. This matter is absolutely not clear enough in the help-section of TI2009. Only the possiblity of inserting some parameters is mentionned, but there are no instructions about the possible parmeters and there specific use.
    To avoid more time-loss for other users, I beg Acronis for improving the tutorial of this Topic.
    Last edited: Apr 25, 2009
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello luc_bonte,

    Thank you for your interest in Acronis True Image

    acpi=off - Disables ACPI which may help with a particular hardware configuration.

    Noapic – Disables APIC (Advanced Programmable Interrupt Controller) which may help with a particular hardware configuration.

    SnapAPI drivers will not be of any help under Linux environment, but they solve issues regarding I/O errors working in Windows.

    Regarding your issue you can create Acronis bootable disc with “noapic” parameter yourself. While creating Acronis bootable disc choose Bootable media startup parameter and enter acpi=off noapic

    Best regards,
    Dmitry Nikolaev
  3. MudCrab

    MudCrab Imaging Specialist

    Nov 3, 2006
    Quite a few parameters and what they do are listed in Appendix D of the TI manual. The two main ones (one of which you used) are also detailed in the PLEASE READ BEFORE YOU POST sticky at the top of the forum.

    They should also provide support for more standard Linux parameters. Leaving out support for the vga= parameter is a good example.
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