TI Echo Server & Universal Restore issues

I actually wanted UR for Ver;9.1 but was told it was no longer available !!!!

So I purchased an upgrade and Universal Restore as I urgently need to migrate a server (Dell/SPS2003), despite having the latest versions of both products the Universal Restore option is simply not there (despite it saying so across the top of the TI screen).

I see users of Ver; 9.1 had this issue as well.

Does anyone know if there is a fix for this latest version?

Failing that can anyone point me to the 'Special Version' for Ver; 9.1 so I can rollback my TI ?

Cheers,

Bill.

 

I also emailed Acronis support over this issue.

I got the usual, latest versions, purchase UR add-on, boot from recovery CD, etc.

When I replied succinctly they took me more serious and sent a link to a 'Special Version' ISO file (ring any bells?), this also failed.

They got back to me quite quickly with a 'debug' ISO, this worked!

Have to say Acronis support was on the ball for me.

Bill.

 

Please post the link.