TI 9 Build 3567 + REV USB = e00040004 Disk full

Discussion in 'Acronis True Image Product Line' started by vnv, May 4, 2006.

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  1. vnv

    vnv Registered Member

    May 4, 2006
    I use TI9 Home on a windows XP prof. System.
    I have installed Build 3567

    I created some scheduled Jobs in this Build.
    When a scheduled Job starts I get the error e00040004 disk full.
    The Rev is empty!

    Is there a older or newer Version of TI9 that do not have this problem?

    Thank you for your help!
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello Kai,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Could you please do the following?

    - Download and run schedmgr.exe application;

    - Issue the following commands:

    service stop
    service uninstall

    - Close schedmgr;

    - Replace schedhlp.exe and schedul2.exe files in the C:\Program Files\Common Files\Acronis\Schedule2 folder with the files from this ZIP archive.

    - Run schedmgr application once again;

    - Issue the following commands:

    service install
    service start

    - Close schedmgr;

    If the problem still persists then please do the following:

    - Open the command prompt (Start -> Run -> cmd);

    - Run the following command in the folder the schedmgr.exe file was saved to:

    schedmgr get report > schedreport.txt

    - Collect schedreport.txt;

    - Run Acronis Schedule Manager program (schedmgr.exe) once more;

    - Issue the following command:

    set logflags support

    - Schedule backup creation once again;

    - Wait until the scheduled backup will fail;

    - Collect the log file schedul2.log that is placed in the \Program Files\Common
    Files\Acronis\Schedule2 folder;

    It is recommended to turn off logging after troubleshooting by using the following command (from the schedmgr.exe command prompt):

    set logflags 0
    set lf_registry on

    Please also create Windows System Information as it is described in Acronis Help Post and submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    Kirill Omelchenko
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