The price of Prevx

Discussion in 'Prevx Releases' started by pkidza, Mar 13, 2010.

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  1. DavidCo

    DavidCo Registered Member

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    I tend to think that the 1to1 help in times of trouble is worth the extra cost.
     
  2. darthsideous666

    darthsideous666 Registered Member

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    Other companies also offer one on one support, some even have phone support but I am not questioning or being critical of the PREVX support! I would just like to see some discount offers, especially on a home user license (like making the 4 user license a home site license instead), that is all I am saying.
     
  3. pegr

    pegr Registered Member

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    It didn't when I renewed last time. The renewal screen came up at the same price £24.95 as for a new purchase and it still does (I've just checked by pretending to do a further renewal and once again the renewal price has come up at £24.95 - the same as for a new purchase).

    If the intention is to give a 10% discount on renewal then the Prevx website definitely doesn't work correctly. I'm not going to post a screenshot of the renewal page publicly because it shows my license key but I'm happy to send a screenshot of the renewal page to a Prevx moderator via PM to provide proof if necessary.
     
  4. DavidCo

    DavidCo Registered Member

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    @darthsideous666
    I'm sure you are correct.
    I didn't get it with Eset, AVG or CA though
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Hello all,
    Very sorry for the confusion - it looks like we used to have the discount on a renewal but we removed it when we moved to multi-year licenses. You can buy a two year license at a 20% discount, or a three year license at a 30% discount - one year licenses do not have a discount built in.

    Again, sorry for the confusion :oops:
     
  6. PC__Gamer

    PC__Gamer Registered Member

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    bump.

    Aint Prevx gonna allow us to do this? :)

    also, im tired of the 'No more changes allowed to this license' or whatever it says these days, has that been sorted too?

    :D
     
  7. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We've tossed around the idea of having multiple home licenses for no additional cost but are currently not going that direction.

    It hasn't yet but we have the system in place to start correcting it, although it will take some time because of the potential for problems with a change around licensing/PC identification. It is definitely our most time consuming issue, however, so we want it fixed as quickly as our users do :)
     
  8. PC__Gamer

    PC__Gamer Registered Member

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    why not?

    kinda becomes too expensive if you have 2 or more pcs, surely this can be seen by whoever;s decision it is?

    good news, eagerly awaited news if i say so. :)
     
  9. Tony

    Tony Registered Member

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    IMO Prevx license renewal is its biggest downfall.
    I have no problem with paying a reasonable price to buy the program, and i think the current price is ok.
    The downfall is upon renewal, no discount for 1 year and only 20% for 2 years, 30% for 3 years.

    I know the support is excellent but with so many great and free security choices now, i would have thought a 50% renewal fee would be more appropriate.
    The renewal price has been the only reason why i have never bought a Prevx license.
     
  10. PC__Gamer

    PC__Gamer Registered Member

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    lol, your expecting a 50% renewal fee?

    i wouldn't recommend prevx did this, thats outrageous from the business-end.

    30% is still £15 off on the £52 3-year license, & of course there should be a 10% discount for 1 year renewals.

    but still, these should not be 1pc license, i urge Prevx to change this policy on all licenses, new & old.
     
  11. falkor

    falkor Registered Member

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    It matters not to me . 10% off for a renewal is sad .10 percent ? Lol . They need their money that badly , I go elsewhere . Their pricing is good from the standpoint of buying . 10% for a renewal is a slap in the face . They do not even give you a reason to extend to 2 or 3 years as the discount , percentage wise , is the same as for a 1 year . Lol . I was a beta tester of Prevx for years . And I still go where the companies can afford to give you something for being loyal .:D :cool:
     
  12. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    The 10% discount for renewals was around for a while but we removed it simply because of adding the higher discount for multi-year purchases. At Prevx, our goal is to provide the most protection possible so, unlike most AV companies, we don't require buying new versions directly. For example users who had Prevx 2 were all able to upgrade to Prevx 3, free of charge. We intend on continuing this practice and, unlike many companies, we don't simply make GUI changes in each version - each new iteration of Prevx, from Prevx Home to Prevx1 to Prevx 2.O to Prevx 3.O has been a major paradigm shift.

    The best price for Prevx is to get a 4PC license, which equates to less than the price for 3PCs. We recommend that users protect each PC discretely and while other companies bundle multiple licenses together automatically, we try and give the user only what they need. For example, if Prevx was to give 3PCs by default for the current price, users would look for a less expensive option for just a single PC.

    We're definitely interested in any suggestions, but quite a lot of thought has gone into the licensing logic to make the process as fair as possible for everyone.
     
  13. Tony

    Tony Registered Member

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    I fail to see what is so funny or outrageous about a 50% discount, there are plenty of successful software companies that use this method to retain custom.
    If Prevx do not get feedback from potential customers as to why they dont buy there product then nothing will change, if Prevx are happy with there user base and income it generates then well done for an excellent product and marketing.

    For me personally i will never buy another license above 1 year, i have done this before and new versions sometimes bring new problems that render the product useless for my needs.

    I am not bashing Prevx as it is a an excellent product, i am merely stating my opinion as to why i never bought a license.
     
  14. NoIos

    NoIos Registered Member

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    I think it's normal a user to ask the lowest price possible. So I don't think it's funny or outrageous to ask for a 50% discount. We have to consider though both sides of the story. We generally have really limited informations about the company's incomes, expenses, investments, future plans etc. So suggesting prices is absolutely normal. Seeing these prices applied is a totally different thing, since only the company knows the incomes, the expenses and the profit they want to reach.

    I have always thought that services should be paid monthly. I mean I consider AV companies nowadays companies that provide a service. The software/client is just a tool, which is highly important, but the real important things are the cloud/the signatures-updates/the support. Something like your pay-tv. They provide the decoder/receiver and then you pay for the contents ppv or monthly.

    My suggestion to the AV industry is to take the big step and provide their services with low monthly costs and no annual contract. This way we'll have:

    - a flexible system
    - companies could earn the same or even more
    - consumers could change more often product and get the best of the security industry every month. Competition will benefit from this. Who has a strong product should not be afraid by the competition. Competition could eventually make the prices drop further.
    - My opinion is that a loyal customer should always get a prize. A good system would be to have a discount applied every year. 10% for year one, 15% for year two, 20% for year 3, 25% for year 4, 30% for year 5 etc. At some point no further discount will be possible so you stick with the latest possible discount and for example you randomly provide an extra prize to those that follow you for many many years or any other way to support your loyal customers.
    - /year payments should also remain available and further discounted

    This last year I have seen some companies that offer their products with monthly fees, but the price/month is a no go.

    I consider the price/year absolutely not fair for the consumers since the value of a security product does not remain equal during the year. It's known that antiviruses perform differently every day, immagine what happens in a period of 365 days.

    Obviously is reasonable to charge annually for products like hips and firewalls.
     
  15. PC__Gamer

    PC__Gamer Registered Member

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    yeah, id drop prevxs price too, but 50% discount seems alot to me.

    i mean, Kaspersky Internet Security can be bought for less than £20 for a 3-pc license.

    AVG's internet security can be bought as little as just £8 or even less for its 1-PC license.
     
  16. Triple Helix

    Triple Helix Specialist

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    I'm a 4 PC License user of Prevx with SafeOnline, I use 2 for myself and 2 for my Brother and to renew it works out to be $25.00USD per computer per year so I think that it is a great deal and below average compared to other AV's IMO! ;) And also one little tid bit is If renew for 2 years and it works out to be under $20.00USD per year per computer! Right now my License is good for just under 4 years and it is certainly the security app that I want in my Layered approach!

    TH

    Edit: Or even less!!!!
     

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    Last edited: Mar 27, 2010
  17. falkor

    falkor Registered Member

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    Triple dude .
    I am confused . Last I saw , it was $ 24.97 for 1 license . If this is the case , you are screwed out of 12 cents . Lol .:p
    Or is it $ 1.37 you actually saved by getting a 4pc license ? Yikes . Glad Prevx makes you happy . If it works for you and you are pleased with the pricing , rock on !!

    I now see for realtime AND cleanup , it is $ 29.97 . So with that , you actually saved $ 4.97 per PC . That is a little more than 10 percent . Good job
     
    Last edited: Mar 27, 2010
  18. rottenbanana

    rottenbanana Registered Member

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    There's nothing wrong with the current pricing.

    No matter how cheap you offer something, somebody comes along and wants it cheaper. I put my car up for sale a couple of months ago, for ~10,000$. Somebody offered 9,500 for it, i refused. A month later i dropped the price in the ad to 9,500 to see if there's a spike in interest. The same guy calls me, wants it for 9,000 now. Seriously, what the...? I'm not selling it at all now, i'm better off driving the crap myself 'till the wheels drop.

    It's not like i wipe myself with dough or anything but being so aware of the need for good security, i can't be bothered with a few bucks here and there with these matters. Especially since Prevx doesn't only protect me who could do without it, but also my wifey who doesn't always think too smart when clicking a fancy link. Love her though.

    If there are other cheaper security suites, go buy them. Simple. I'll be renewing my 2-PC license for Prevx in 3 months.
     
  19. Triple Helix

    Triple Helix Specialist

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    I was just trying to point out the savings if you choose multiple year extension is cheaper, if I choose 3 years it's like almost getting 1 year for free on 4 machines! :thumb:

    TH
     
    Last edited: Mar 27, 2010
  20. PatG

    PatG Registered Member

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    Well I just checked to see what mine would be for 2 computer, 1 year license although I still have 345 days left on the current one. Total charge for both computers are $52 ($26 ea). Ya can fuss and cuss all ya want, but to be protected for those few bucks doesn't turn me off at all. Especially when you think how long it would take to reformat and install 145 programs from scratch. No sir, I'm a happy surfer! :cool:
     
  21. 1000db

    1000db Registered Member

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    I like the idea of a customer loyalty program offering discounts for yearly use. Maybe a 50% discount after a couple years.
     
  22. PC__Gamer

    PC__Gamer Registered Member

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    well, isnt it either 1pc or 4?

    i want to use it on 2pc's (maybe, still could be just 1) but i at least want the option to use it on 2 if i want to.

    and the pricing structure definatly doesn't meet my needs in this situation.
     
  23. Triple Helix

    Triple Helix Specialist

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    No you can have as many as you want the best pricing is on 4 but you still get a good rebate if you upgrade to a 2 machine license if needed! ;)

    TH
     
  24. DavidCo

    DavidCo Registered Member

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    Now that my wife has moved to the dark side (iMac) I only have 1PC
    There are no savings, to speak of, for me.
    So each renewal time I will look around, whereas if I was 'signed up' due to incentives I would not. In which case PrevX could lose.
    The lack of incentives for a single user is odd imo.
     
  25. Triple Helix

    Triple Helix Specialist

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    Have you thought of multiple year extension it is cheaper that way! It's the way I went!

    TH
     
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