Symantec incorrectly flags Yahoo Mail as a virus

http://news.com.com/Symantec incorr...a virus/2100-1002_3-6163068.html?tag=nefd.top

Yahoo's e-mail service is not infected with a computer virus, despite a warning from Symantec that says it is.

 

and thats why norton has practically zero false positives, look how quick they were to get onto it and fix it, i suppose these big companys can do that quite easily, but what they have in that aspect, they usually lack to customer support, thats how it goes with big vs small, i do like the new norton though

 

Ayup, Symantec is quick.
A few years ago, NAV (I ferget what version) clained there was a virus in message that had been mailed to a list I was on.

I reported this to the authors, who reported this to Symantec.
Fix was issued quickly. KAV 6 reports this false positive, guess I'll have report the problem at some point.

 

i remember once my sister made a word document at school and put "{delete this bit}" in square or round brackets at the part she wanted to edit later when she emailed it home.
the word attachment was scanned by norton before being downloaded to hot mail but it was flagged by norton to be a macro virus due to {delete this bit}
never reported it thou.
lodore

 

Reporting a false positive to Symantec used to be quite frustrating. Do not know if it is any better now.

Used to be, you would would send the false positive file to Symantec, and some automatic process would merely report back the same false reading provided by th software. Do not know if tere was further review by humans.