STOP 0x00000050

Discussion in 'Acronis True Image Product Line' started by Deland01, Jan 31, 2009.

Thread Status:
Not open for further replies.
  1. Deland01

    Deland01 Registered Member

    Joined:
    Jan 31, 2009
    Posts:
    4
    Can anyone shed any light on a fix for this:

    STOP 0x00000050 (0xFFFFFADF44307FFE, 0X0000000000000000, 0XFFFFFADF2842C2E0, 0X0000000000000000)

    disk.sys - Address FFFFFADF2842C2E0 base at FFFFFADF2800 Datestamp 45d69708



    My pc gives a BSOD about 1 out of 4 times I turn it on, the problem started after I installed True Acronis True Image Home 2009

    I'm on XP x64 - I also run xp x32 from a different partition on the same disk and this runs perfectly.
     
  2. MrMorse

    MrMorse Registered Member

    Joined:
    Jun 12, 2008
    Posts:
    735
    Location:
    Germany
    Check your RAM with memtest86 (see my sig).

    Let its run a night...
     
  3. Deland01

    Deland01 Registered Member

    Joined:
    Jan 31, 2009
    Posts:
    4
    I used Memtest over 6 months ago as I thought the issues were RAM related. Everything passed fine.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Deland01,

    Thank you for using Acronis True Image

    1. Please do the following in order to enable mini-dumps:

    - Right click on "My Computer" and choose "Properties";
    - Go to "Advanced" tab;
    - Go to "Startup" and "Recover Settings";
    - Choose "Small memory dump" in "Write debugging information" box;
    - Close all the dialog windows by clicking OK buttons.

    Now, please reproduce BSOD and save the mini-dumps created..

    2. - Open Start\Programs\Accessories\System Tools\System Information;
    - Choose the "Save" option in the "File" menu (or "Action" menu under Windows 2000), enter the "File name" and set the field "Save as type" to "System Information File (*.NFO)";

    Collect the information and have it at hand. Use our Live Chat service here, we will find the reason.

    Thank you.

    --
    Oleg Lee
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.