Startup error missing system32\bridge.dll

My system has 3 startup errors one of which is the missing system32\bridge.dll file. I use Ad-aware to scan almost daily.

Logfile of HijackThis v1.97.7
Scan saved at 11:07:06 AM, on 7/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\2Wire\Gateway\2PortalMon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Yahoo!\browser\YBrowser.exe
C:\My Downloads\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)
F1 - win.ini: load=

?
?
? ?
F1 - win.ini: run=

?
?
? ?
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {5E1EEE01-5526-4404-5185-1E467A0FD483} - C:\WINDOWS\System32\wvdoqqwi.dll
O2 - BHO: (no name) - {8C8FEC76-24F7-0DDB-37C3-9FACFCD2409A} - C:\WINDOWS\System32\zcuvrytc.dll
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
O2 - BHO: (no name) - {DCFD69BC-A60B-4F72-B98F-98018693BD0F} - C:\WINDOWS\System32\xvfuiepj.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5,0,8,0.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load
O4 - HKLM\..\Run: [Palm MulitUser Config] C:\Program Files\Palm\Configtool.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe
O4 - HKLM\..\Run: [Prein] C:\DOCUME~1\Dana\LOCALS~1\Temp\app2.tmp
O4 - HKCU\..\Run: [VV6DLAutoDL] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [media_manager] C:\Program Files\ebkrdr\mediaman.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...pple.com/borris/us/win/QuickTimeInstaller.exe
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38178.4233449074
O16 - DPF: {AECD14A8-F662-11D1-A395-00805F535788} (Plotwon Control) - http://www.investors.com/member/ocx/plotwon.ocx

 

I'm down to one startup error and it is still the missing bridge.dll file.

Any help would be great. This has turned into an obsession!!

 

HI dana3lewis

Check the following items in HijackThis.
Close all windows except HijackThis and click "Fix checked":

R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file)

F1 - win.ini: load=

?
?
? ?
F1 - win.ini: run=

?
?
? ?

O2 - BHO: (no name) - {5E1EEE01-5526-4404-5185-1E467A0FD483} - C:\WINDOWS\System32\wvdoqqwi.dll
O2 - BHO: (no name) - {8C8FEC76-24F7-0DDB-37C3-9FACFCD2409A} - C:\WINDOWS\System32\zcuvrytc.dll
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
O2 - BHO: (no name) - {DCFD69BC-A60B-4F72-B98F-98018693BD0F} - C:\WINDOWS\System32\xvfuiepj.dll

O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\System32\bridge.dll",Load

O4 - HKLM\..\Run: [Prein] C:\DOCUME~1\Dana\LOCALS~1\Temp\app2.tmp


NOTE....even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Delete the following files\folders IF still present:

C:\WINDOWS\System32\bridge.dll

Then reboot and use AdAware as described :
HERE

Then use the Disk Cleanup Utility to empty all your Temp folders.

Then Disable system restore: Instructions here
Reboot

Enable System Restore.

Problem gone?

 

Thanks for responding. I've printed all the instructions and will give it a try.

Any chance you know how I could remove DSO Exploit? It is on my laptop. The bridge.dll was a problem on my desktop.

Thanks for the help. I hope it works.

 

In SpybotS&D put the DSO exploit for now in "ignore" - it is a known "bug".

HTH

 

Your solution worked great....No more dll error. Many thanks.

I can do that but won't it just ignor the problem without removing it? I've searched many message boards but haven't found a workable solution yet. Seems like most are waiting for a Microsoft fix.

 

You're Welcome

Regarding the "DSO exploit bug" - have a look here:

http://forums.net-integration.net/index.php?act=ST&f=28&t=15308&st

HTH

Happy Safe Computing !